所有案件
The way to Juliet 的案件
#100162: "Game stuck on loading"
fixed: 錯誤已修復
6
這是關於哪方面的案件？
發生什麼事? 請從下方選擇
在某個時間點，我無法讀取遊戲介面
細節描述
• 當你不能動作時，螢幕上顯示什麼？（螢幕全黑？部份遊戲介面？錯誤訊息？）
Game appears to be loading but doesn’t progress. Can’t click on anything.• 你的瀏覽器是什麼？
Safari v16.6
案件沿革
2023年10月 2日 13:39 • Snodnal • 開發者尚未重現這項錯誤:
Doesn’t progress on my phone. Will try on computer to see if that resolves the issue.
2023年10月 2日 14:32 • Polymorphism • 開發者需要更多資訊以重現這項錯誤:
Hello Snodnal, thank you for your reports.
Today, a new update of the game was deployed. The most likely issue is related to old cashed files in the browser. Please tell me if it will work on your PC with refreshing page vai 'Ctrl+F5' or 'Command + Option + R'.
So far I tried to spectate your game on PC and mobile and didn't get any issues, but this can be player player-related situation.
If the issue still reproduces after refreshing, please check if a newly started game has the same problem.
Today, a new update of the game was deployed. The most likely issue is related to old cashed files in the browser. Please tell me if it will work on your PC with refreshing page vai 'Ctrl+F5' or 'Command + Option + R'.
So far I tried to spectate your game on PC and mobile and didn't get any issues, but this can be player player-related situation.
If the issue still reproduces after refreshing, please check if a newly started game has the same problem.
2023年10月 2日 15:02 • Snodnal • 開發者需要更多資訊以重現這項錯誤:
It wasn’t working so I left the game. Probably something with the old version. I’ll try a new one!
2023年10月 3日 18:37 • andiestuffiegirl • 開發者需要更多資訊以重現這項錯誤:
We have the same problem, it's stuck now, we didn't quit so that you can see where the problem is. :)
2023年10月 3日 18:39 • andiestuffiegirl • 開發者需要更多資訊以重現這項錯誤:
My game is #424325497. We'll leave it open for a bit but we can't play other real time games until we quit this one. :)
2023年10月 3日 18:57 • Polymorphism • 開發者已確認這項錯誤:
Thank you andiestuffiegirl! Please keep this table.
I see that this issue is related to a new feature (paws marker of previous move)
I will investigate why this is happening.
I see that this issue is related to a new feature (paws marker of previous move)
I will investigate why this is happening.
2023年10月 3日 18:59 • Polymorphism • 開發者已確認這項錯誤:
By the way andiestuffiegirl, if you could remember which was the last move this can be very useful.
Thanks!
Thanks!
2023年10月 3日 19:17 • Polymorphism • 開發者已確認這項錯誤:
The issue happens when moving the card from the first row,
Working on a fix, most likely will be deployed tomorrow
Working on a fix, most likely will be deployed tomorrow
為本案件添加內容
任何可能重現這項錯誤或了解你的建議之相關資訊，都請在此填寫:
- 其他同樣狀況的桌號／步數
- 按 F5 是否解決了這個問題？
- 問題是否發生了好幾次？每次都發生？時好時壞？
- 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
