#100989: "E-mail notification not working"
這是關於哪方面的案件？
發生什麼事? 請從下方選擇
發生什麼事? 請從下方選擇
請檢查是否已有同課題案件
若肯定，請「投票」給這樁案件。最高票的案件將「優先」處理！
| # | Status | Votes | Game | Type | Title | Last update |
|---|
細節描述
-
• 如果可以的話，請轉貼螢幕顯示的錯誤訊息。
I didn't recieve any, I'm just missing the e-mail notifications.
-
• 請說明你當時想做什麼，你做了什麼，然後發生了什麼事
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• 你的瀏覽器是什麼？
Google Chrome v117
-
• 請轉貼未翻譯的英文字句。 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
I didn't recieve any, I'm just missing the e-mail notifications.
-
• 這些文字存在於 翻譯系統 中嗎？若為真，其是否已被翻譯超過 24 小時？
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• 你的瀏覽器是什麼？
Google Chrome v117
-
• 請簡明精確地解釋你的建議，以便讓人一目了然。
I didn't recieve any, I'm just missing the e-mail notifications.
• 你的瀏覽器是什麼？
Google Chrome v117
-
• 當你不能動作時，螢幕上顯示什麼？（螢幕全黑？部份遊戲介面？錯誤訊息？）
I didn't recieve any, I'm just missing the e-mail notifications.
• 你的瀏覽器是什麼？
Google Chrome v117
-
• 遊戲規則的哪部分在 BGA 版本有所錯漏？
I didn't recieve any, I'm just missing the e-mail notifications.
-
• 這項違反規則之處可否在遊戲重播中看到？若可以是在哪步？（重播時左上角資訊）
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• 你的瀏覽器是什麼？
Google Chrome v117
-
• 你當時想採取哪個遊戲行動？
I didn't recieve any, I'm just missing the e-mail notifications.
-
• 你想觸發這個遊戲行動時做了什麼？
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
-
• 當你試著這麼做時發生了什麼（錯誤訊息、遊戲狀態條訊息...）？
• 你的瀏覽器是什麼？
Google Chrome v117
-
• 問題發生在遊戲的哪一步？（目前遊戲指示是什麼）
I didn't recieve any, I'm just missing the e-mail notifications.
-
• 當你試著進行遊戲動作時發生了什麼（錯誤訊息、遊戲狀態條訊息...）？
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• 你的瀏覽器是什麼？
Google Chrome v117
-
• 請描述顯示問題。 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
I didn't recieve any, I'm just missing the e-mail notifications.
• 你的瀏覽器是什麼？
Google Chrome v117
-
• 請轉貼未翻譯的英文字句。 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
I didn't recieve any, I'm just missing the e-mail notifications.
-
• 這些文字存在於 翻譯系統 中嗎？若為真，其是否已被翻譯超過 24 小時？
I didn't change anything in my notification settings, but I still stopped recieving e-mail notifications when it's my turn at a table. Occasionally I recieve one, but most of the time I check the site only to see it's my turn at several tables.
• 你的瀏覽器是什麼？
Google Chrome v117
-
• 請簡明精確地解釋你的建議，以便讓人一目了然。
I didn't recieve any, I'm just missing the e-mail notifications.
• 你的瀏覽器是什麼？
Google Chrome v117
案件沿革
I have been to the settings, modified one settings and saved, but that does not change.
I did get the automatic renewal notice for my subscription in mid-October, but I haven't received anything since then.
As the op states, it is inconsistent in its reliability and as a paying premium user that's a bit disappointing.
We have checked spam. The messages either do not get sent or are undelivered. We all use Gmail if that helps.
The notifications I do receive all pass SPF and DKIM so unlikely that's the issue.
I noticed emails come from a 4 year old release of PHPMailer (5.2.28) so that might be worth looking at.
Depending on your logging you could audit your system for players that took a turn after the interval at which they should be sent a notification, but no notification is logged?
I'll hazard a guess that it's an overburdened system that can't keep up with the number of email jobs and to avoid an ever increasing queue, jobs are dropped if the user takes their turn before the job is actioned.
Happy to provide any information that can help.
為本案件添加內容
- 其他同樣狀況的桌號／步數
- 按 F5 是否解決了這個問題？
- 問題是否發生了好幾次？每次都發生？時好時壞？
- 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
