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Metro 的案件
#125927: "Game froze and no action can be done"
fixed: 錯誤已修復
1
這是關於哪方面的案件？
發生什麼事? 請從下方選擇
在某個時間點，我無法讀取遊戲介面
細節描述
• 當你不能動作時，螢幕上顯示什麼？（螢幕全黑？部份遊戲介面？錯誤訊息？）
The game seems to not load properly. On the top shows the message: Loading.
Bellow: Connecting to your game.
But the game does not connect, I can't do an action. I can't even use the three bars on the high right to open the menu of options.
The players info also didn't load: players have no timer, and the amount of wagons each person have is shown as zero.• 你的瀏覽器是什麼？
Google Chrome v125
案件沿革
2024年 6月 2日 7:15 • tiagovip • 開發者尚未重現這項錯誤:
Link to the picture taken of the game: imgur.com/a/3dJUCmI
2024年 6月 2日 16:38 • 2_7182818 • 這並非程式錯誤:
Thank you for your report.
I'm suspecting that it is a server trouble. Are you still in trouble now? Can't it be resolved by reloading?
Just seeing your game table as a spectator, it seems loaded well.
If you are still in trouble, please let me know.
Closing as notabug for now.
I'm suspecting that it is a server trouble. Are you still in trouble now? Can't it be resolved by reloading?
Just seeing your game table as a spectator, it seems loaded well.
If you are still in trouble, please let me know.
Closing as notabug for now.
2024年 6月 2日 16:50 • tiagovip • 這並非程式錯誤:
Hello! Yes, the problem is still happening. I tried to reload several times. And it occurs both in the app as well as in the web.
Regards
Regards
2024年 6月 2日 17:13 • 2_7182818 • 開發者尚未重現這項錯誤:
Thank you for prompt response.
Then I need to contact BGA admin to know how to investigate this problem.
Then I need to contact BGA admin to know how to investigate this problem.
2024年 6月 3日 17:17 • tiagovip • 開發者尚未重現這項錯誤:
By the way, I'm keeping the game live. But it is being a hassle, as anytime I click in "next" in my per turn games, it goes to that match, and also now it says I'm out of time on it.
Thus, if this can be handled quickly, I thank you.
Thus, if this can be handled quickly, I thank you.
2024年 6月 4日 15:25 • 2_7182818 • 開發者已確認這項錯誤:
Sorry for taking long.
I copied the state of your table and found that red player has three tiles, which is unexpected.
Do you remember the last move, by any chance? I would like to get any clue which could be related to the way to draw the third tile.
Actually there is no way to overwrite the current broken database so probably I need to ask you to abandon or concede the game... My apologies.
I copied the state of your table and found that red player has three tiles, which is unexpected.
Do you remember the last move, by any chance? I would like to get any clue which could be related to the way to draw the third tile.
Actually there is no way to overwrite the current broken database so probably I need to ask you to abandon or concede the game... My apologies.
2024年 6月 4日 15:41 • tiagovip • 開發者已確認這項錯誤:
I only remember drawing a second tile to use. Then I placed on a spot to see how it would go (trying places), but then the game didn't load. I refreshed, and was back in the game before I drew the tile. I drew it again (as I alredy knew what it was, and I was worry that if I did a different action, would break the game). The same thing happen, but now the loading never finished - maybe it was now, as you pointed out, considering I had 3 tiles, as I drew "twice" (even though it is the same tile, and for me, on the screen, only shows 2 tiles).
Anyway, I will leave the game, no worries.
Anyway, I will leave the game, no worries.
2024年 6月 4日 16:42 • 2_7182818 • 開發者已確認這項錯誤:
Thank you for the information.
According to it, I tried to reproduce with no luck.
I will double check the playlog once the table is closed.
Probably I can just add some check logic to not break the database...
According to it, I tried to reproduce with no luck.
I will double check the playlog once the table is closed.
Probably I can just add some check logic to not break the database...
2024年 6月28日 19:50 • 2_7182818 • 錯誤已修復:
I added verifying logic and output error log to investigate later.
The logic should work in some possible cases but I'm not sure if it works for the real problem.
Closing once.
The logic should work in some possible cases but I'm not sure if it works for the real problem.
Closing once.
2024年 6月29日 5:41 • Ninon888 • 錯誤已修復:
I had exactly the same mistake.#128739. Description 4 Jun 2024 16:41 • tiagovip describes my situation exactly.
為本案件添加內容
任何可能重現這項錯誤或了解你的建議之相關資訊，都請在此填寫:
- 其他同樣狀況的桌號／步數
- 按 F5 是否解決了這個問題？
- 問題是否發生了好幾次？每次都發生？時好時壞？
- 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
