案件 • Board Game Arena

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#12779: "Player game history "from date" field glitch on /gamestats renders application unusable."

fixed: 錯誤已修復

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2019年Jun14日 06:46 • BulgarianHorde • 開發者尚未重現這項錯誤:

Things I've tried:
- Different devices
- different start dates
- inputting and end date first
- typing in the date(s)
everything resulted in the same effect. I have not been able to confirm that other parties have experienced this problem.

2019年Jun19日 15:10 • BulgarianHorde • 開發者尚未重現這項錯誤:

bug reproduced by DaMaster and Delferth
(thanks!)

2019年Jun19日 15:11 • Delferth • 開發者尚未重現這項錯誤:

Other parties do experience this.

2020年Mar8日 22:19 • Smugs • 開發者尚未重現這項錯誤:

This is still an issue

2020年Apr14日 20:53 • Sugs • 開發者尚未重現這項錯誤:

+1 Experienced on both desktop (Firefox) and mobile (Android), which actually crashes the app.

The bug status is still "Bug has not been reproduced by developers yet" — Have they attempted a repro? It seems to be just broken, I don't think it will be hard to reproduce.

Impact: Right now there's no other way to view non-recent history more than several entries at a time, other than clicking "More" and scrolling, click and scroll, click and scroll, endlessly.

2020年Apr14日 20:55 • Sugs • 開發者尚未重現這項錯誤:

+2 more users (cookiea and chaos05) who've confirmed the same

This would be great to get fixed, especially since we are interested in tracking our game scores for a particular game. Thanks!

2020年Apr14日 22:13 • Sugs • 開發者尚未重現這項錯誤:

I think you can consolidate these 2 later bug reports with this one:
boardgamearena.com/bug?id=13057
boardgamearena.com/bug?id=13608

More details.... This is probably at least 2 different bugs:
– Case 1: Entering a valid start date causes endless "Error while processing Database request" red error box overlays.
– Case 2: Entering a valid end date cause endless redirects (flickering). This is worse than endless reloads because it also floods the browser history, forcing the user to close the tab (navigating back doesn't work).

Additionally:
– Entering an invalid date does not cause a problem: the page resets the field and reloads (via a fresh URL).
– Only valid dates cause these issues, and it's the same whether typed or using the date picker.

– The 2 different outcomes suggest Case 1 is creating and executing a SQL/db query but that the query is bad (date format error maybe?) but that some other exception is derailing Case 2 either before or after the query.
– My off-the-wall guess would be before and while actually constructing the query (perhaps assuming start date exists and is valid?).

2020年Apr14日 22:49 • Sugs • 開發者尚未重現這項錯誤:

Debugging within Firefox, I see 2 GETs on every update to the search inputs. This pair of requests get repeated forever. For example on a start date change:
– boardgamearena.com/gamestats?player=85562224&opponent_id=0&start_date=1586329200&finished=0&refreshtemplate=1&dojo.preventCache=1586895615311
– boardgamearena.com/gamestats/gamestats/getGames.html?player=85562224&opponent_id=0&start_date=1586329200&finished=0&updateStats=1&dojo.preventCache=1586895617663

(The only change between requests is every URL gets a new dogo.preventCache value, presumably to force a fresh DB read.)

Same with end date (but with end_date URL param).

I was curious if the bug was related to not having both start and end date (which a user never is able to achieve because the page becomes unusable after setting either one), so I manually cold loaded a URL with both in it:
– boardgamearena.com/gamestats?player=85562224&opponent_id=0&start_date=1586329200&end_date=1586674800&finished=0

Same result as the Case 1 (start date) – endless DB errors.

Hope that helps!

P.S. BTW, I'd highly recommend some kind of quadratic backoff and/or even a hard abort after some number of consecutive errors... at least for some class of endpoint calls. I realize this is trickier in cases like this where the looping is actually a chain of reloads, but this does seem to be common pattern across your whole site (e.g. voice chat, move transmit retries, etc). This has to dramatically affect site stability however — even 1 unbroken loop slams your site with requests, but any blip in infrastructure multiplies then compounds it! Anyway sorry for the digression...

2020年May17日 20:52 • megamau • 開發者尚未重現這項錯誤:

Confirmed also by user megamau. Unusable in any way

2020年Jul24日 02:46 • KongKing123 • 開發者尚未重現這項錯誤:

I can confirm that this is still an issue on Firefox 78.0.2, this is what it looks like: i.postimg.cc/fbrzbK7X/Game-history-date-crash.png

2020年Nov22日 10:06 • v1p3r • 開發者尚未重現這項錯誤:

Using on firefox 82.0.3 (64-bit)
Mac OS 10.15.7 (19H15)

The issue is still persistent, tried different date ranges from 10 year to 1 year all of them have same issue

2020年Nov23日 10:28 • Een • 錯誤已修復:

Thanks, this will be fixed with the next release.

2020年Nov23日 13:09 • KongKing123 • 錯誤已修復:

Great! These duplicates can then also be closed:

* boardgamearena.com/bug?id=13057
* boardgamearena.com/bug?id=13608
* boardgamearena.com/bug?id=28457

2020年Nov23日 13:11 • KongKing123 • 錯誤已修復:

Another duplicate: boardgamearena.com/bug?id=18618

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其他同樣狀況的桌號／步數
按 F5 是否解決了這個問題？
問題是否發生了好幾次？每次都發生？時好時壞？
建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。

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#12779: "Player game history "from date" field glitch on /gamestats renders application unusable."

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