#159342: "Game won't open, prevents me from playing any other Thurn and Taxis Arena games"
這是關於哪方面的案件？
發生什麼事? 請從下方選擇
發生什麼事? 請從下方選擇
請檢查是否已有同課題案件
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
細節描述
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• 如果可以的話，請轉貼螢幕顯示的錯誤訊息。
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
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• 請說明你當時想做什麼，你做了什麼，然後發生了什麼事
• 你的瀏覽器是什麼？
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
-
• 請轉貼未翻譯的英文字句。 如果您有此錯誤的螢幕截圖（這是個好習慣），您可以使用您選擇的圖片託管服務（例如snipboard.io）上傳它，然後將連結複製/貼上到這裡。 這些文字存在於 翻譯系統 中嗎？若為真，其是否已被翻譯超過 24 小時？
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
• 你的瀏覽器是什麼？
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
-
• 請簡明精確地解釋你的建議，以便讓人一目了然。
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
• 你的瀏覽器是什麼？
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
-
• 當你不能動作時，螢幕上顯示什麼？（螢幕全黑？部份遊戲介面？錯誤訊息？）
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
• 你的瀏覽器是什麼？
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
-
• 遊戲規則的哪部分在 BGA 版本有所錯漏？
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
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• 這項違反規則之處可否在遊戲重播中看到？若可以是在哪步？（重播時左上角資訊）
• 你的瀏覽器是什麼？
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
-
• 你當時想採取哪個遊戲行動？
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
-
• 你想觸發這個遊戲行動時做了什麼？
-
• 當你試著這麼做時發生了什麼（錯誤訊息、遊戲狀態條訊息...）？
• 你的瀏覽器是什麼？
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
-
• 問題發生在遊戲的哪一步？（目前遊戲指示是什麼）
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
-
• 當你試著進行遊戲動作時發生了什麼（錯誤訊息、遊戲狀態條訊息...）？
• 你的瀏覽器是什麼？
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
-
• 請描述顯示問題。 如果您有此錯誤的螢幕截圖（這是個好習慣），您可以使用您選擇的圖片託管服務（例如snipboard.io）上傳它，然後將連結複製/貼上到這裡。
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
• 你的瀏覽器是什麼？
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
-
• 請轉貼未翻譯的英文字句。 如果您有此錯誤的螢幕截圖（這是個好習慣），您可以使用您選擇的圖片託管服務（例如snipboard.io）上傳它，然後將連結複製/貼上到這裡。 這些文字存在於 翻譯系統 中嗎？若為真，其是否已被翻譯超過 24 小時？
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
• 你的瀏覽器是什麼？
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
-
• 請簡明精確地解釋你的建議，以便讓人一目了然。
Thurn and Taxis game boardgamearena.com/6/thurnandtaxis?table=634341733 is frozen on "Application loading 10%" with game box artwork in background.
• 你的瀏覽器是什麼？
Google Chrome v132, also Safari on iPad and iPhone (multiple browsers and devices)
案件沿革
Refreshing does not work.
Restarting browser does not work.
This problem is independent of device as it was reproduced on multiple browsers.
A tournament Thurn and Taxis game worked fine. However, this is an Arena game and it is blocking all my other Arena games because BGA insists I play this game first and it won't load.
When the problem first occurred, I had returned to this game which was already open in a browser window. However, I didn't realise that I had already played a move on a different device and it seemed to try to refresh the game's status but failed to obtain this correctly and now every time I try to open this game, boardgamearena.com/6/thurnandtaxis?table=634341733, it freezes on opening.
Please unfreeze this game so I don't run out of time on this and all the other Arena games BGA is preventing me from accessing due to this game being the game I must play next.
Kind regards,
Geoff
BGA userid: geoffmacknish
This is now URGENT as this bug is preventing me from having my turn on other Thurn and Taxis Arena games and I could be kicked out by other players! Please unblock this game NOW!!
*********************************************
In future, please respond immediately to time critical issues.
You canclose this job since you did not help at all to resolve it.
It will have cost me ranking points to quit, but to lose all the other games too because of a BGA fault would have cost me more.
Thank you for your games platform, but your response to time critical issues is below my expectations.
為本案件添加內容
- 其他同樣狀況的桌號／步數
- 按 F5 是否解決了這個問題？
- 問題是否發生了好幾次？每次都發生？時好時壞？
- 如果您有此錯誤的螢幕截圖（這是個好習慣），您可以使用您選擇的圖片託管服務（例如snipboard.io）上傳它，然後將連結複製/貼上到這裡。
