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Santorini 的案件

#23451: "Unable to access the board"

fixed: 錯誤已修復

這是關於哪方面的案件？

Santorini #109744624

發生什麼事? 請從下方選擇

在某個時間點，我無法讀取遊戲介面

發生什麼事? 請從下方選擇

在某個時間點，我無法讀取遊戲介面

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#	Status	Votes	Game	Type	Title	Last update

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案件沿革

2020年Aug31日 08:13 • ArielFriedrichGauss • 開發者尚未重現這項錯誤:

In fact it is not me who have this problem. I asked some players and they reported it to me. One of them is TheEqualizer. Games are forced to be abondoned because of this error. Pls solved it asap.

2020年Aug31日 08:13 • ArielFriedrichGauss • 開發者尚未重現這項錯誤:

Neither Google Chrome, Internet Explorer or Firefox worked for him, he said.

2020年Aug31日 08:33 • ArielFriedrichGauss • 開發者尚未重現這項錯誤:

ctn24ctn is also a victim of this incident. He was playing on his iphone at table #109744005 when the error occured. He was using safari.

2020年Aug31日 08:45 • ctn24ctn • 開發者尚未重現這項錯誤:

It was with Safari browser of an Iphone. Had to change to laptop for it to work, refresh didnt work. This is the ss.
imgur.com/a/3CRG99W

Thanks for your work, I love this website!

2020年Aug31日 09:04 • compte obelète • 開發者尚未重現這項錯誤:

Hum, I kind of lucky Whit my bad tablet, could load it.
Google Chrome v84

2020年Aug31日 09:05 • compte obelète • 開發者尚未重現這項錯誤:

Workform for me

I can't redo it, because the game load whiteout any issues.

2020年Aug31日 09:20 • Tisaac • 開發者需要更多資訊以重現這項錯誤:

Have you tried scrolling ?
Did you get an error message about webgl ?

2020年Aug31日 09:58 • ArielFriedrichGauss • 開發者需要更多資訊以重現這項錯誤:

Ask TheClaudeQc, ctn24ctn or TheEqualizer. They are the victims, but im not.

2020年Aug31日 10:00 • Tisaac • 開發者需要更多資訊以重現這項錯誤:

Well the point of a bug report is to keep track of all info at a same place, so I am responding here for everyone, don't feel personnaly targetted by my answers.

2020年Aug31日 10:53 • compte obelète • 開發者需要更多資訊以重現這項錯誤:

Ariel, I'm not Victim of that bug. I said I could not, re-create the bug

2020年Aug31日 11:50 • ArielFriedrichGauss • 開發者需要更多資訊以重現這項錯誤:

Ok, that's fine. Sorry for the misunderstanding.

2020年Aug31日 12:04 • Cluedoardo • 開發者需要更多資訊以重現這項錯誤:

Only clouds on the game. Google Chrome on Nexus 5X.

2020年Aug31日 12:27 • Cluedoardo • 開發者需要更多資訊以重現這項錯誤:

No Hero mode. Tables: boardgamearena.com/table?table=109762214 boardgamearena.com/table?table=109767443
F5 didn't work, I restarted also the phone.

2020年Aug31日 12:36 • Tisaac • 開發者需要更多資訊以重現這項錯誤:

Have you tried scrolling ?
Did you get an error message about webgl ?
Are you seing anything here : threejs.org/examples/#webgl_animation_cloth ?
What version of google chrome ?

2020年Aug31日 15:45 • Cluedoardo • 開發者需要更多資訊以重現這項錯誤:

I tried to scroll about 5 times, no error messages.
I've got the last Chrome version on mobile phone (85.0.4183.81), uptaded a few years ago, but I played after updating without any problem.

It happens another time: boardgamearena.com/table?table=109766358

I see the animation from the website you posted.

2020年Aug31日 15:48 • Tisaac • 開發者需要更多資訊以重現這項錯誤:

I am not sure to understand : the update of chrome resolved the issue ? (you said you "played after updating without any problem")

2020年Aug31日 16:22 • quietmint • 開發者需要更多資訊以重現這項錯誤:

Desktop users: does resize the browser window fix it?

Mobile users: does changing device orientation/rotate between landscape and portrait fix it?

2020年Aug31日 16:25 • quietmint • 開發者需要更多資訊以重現這項錯誤:

Also - all users: Under the top right corner menu with user preferences (where you'd quit the game), there is now a button for "Camera: reset to default". Does this fix the issue?

2020年Aug31日 22:44 • Cluedoardo • 開發者需要更多資訊以重現這項錯誤:

I played after the Chrome update without any problem.
Only today I have had this problem.

In the afternoon I tried to play with my personal computer and It worked; I joined the same match with my mobile phone and the bug was still there.

2020年Sep1日 01:43 • Timefox • 開發者需要更多資訊以重現這項錯誤:

I tried hitting the Camera: Reset default button, it did not fix the problem

2020年Sep1日 01:56 • fixermark • 開發者需要更多資訊以重現這項錯誤:

Console output that may be relevant:

Uncaught (in promise) DOMException: play() failed because the user didn't interact with the document first. goo.gl/xX8pDD (ly_studio.js: 2)
Loaded camera position NaN NaN NaN (board.js 709)

Clearing local storage, session storage, and cookies allowed me (after logging back into boardgamearena.com) to resume the game. The log output on reloading included
Saved camera position 19.68 28.21 -0.23 (board.js:698)

2020年Sep1日 01:58 • fixermark • 開發者需要更多資訊以重現這項錯誤:

(note: we had completed one game successfully; this camera bug manifested on the second game we played. Second game was able to progress after I cleared local store, session store, and cookies for boardgamearena.com).

2020年Sep1日 06:32 • quietmint • 錯誤已修復:

@fixermark, thanks. Version 200901-0621 is deployed with a fix for this particular problem. Everyone who was able to play the game before but started experiencing problems after we added Clio on 8/30, please give it another try in this version and let me know if the game loads now. You do not need to start a new game, but you may need to clear your browser's cached files (on most browsers, use the keyboard shortcut Ctrl + Shift + Del / Apple + Shift + Backspace).

2020年Sep1日 12:36 • Timefox • 錯誤已修復:

Thanks, I just popped into an in progress game and it was fixed.

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任何可能重現這項錯誤或了解你的建議之相關資訊，都請在此填寫:

其他同樣狀況的桌號／步數
按 F5 是否解決了這個問題？
問題是否發生了好幾次？每次都發生？時好時壞？
建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。

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#23451: "Unable to access the board"

這是關於哪方面的案件？

發生什麼事? 請從下方選擇

發生什麼事? 請從下方選擇

請檢查是否已有同課題案件

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