所有案件
六貫棋 的案件
#27522: "After I accepted to start the game, the web browser was redirected to a page that did not exist"
fixed: 錯誤已修復
1
這是關於哪方面的案件?
發生什麼事? 請從下方選擇
在某個時間點,我無法讀取遊戲介面
細節描述
• 當你不能動作時,螢幕上顯示什麼?(螢幕全黑?部份遊戲介面?錯誤訊息?)
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before.• 你的瀏覽器是什麼?
Mozilla v5 - Firefox 79.0 for Ubuntu
案件沿革
User Already Exists • 開發者尚未重現這項錯誤:
2020年11月 4日 16:19 • I was hoping to add screen shots, but I don't see any option to attach anything.
Een • 錯誤已修復:
2020年11月 8日 8:00 • Thanks for your report.
We have adjusted a configuration, hopefully this is fixed. Please let us know if it happens again.
We have adjusted a configuration, hopefully this is fixed. Please let us know if it happens again.
User Already Exists • 錯誤已修復:
2020年11月 8日 15:03 • Great, thanks. This happened to me again yesterday (not in a game I was playing, but in a game I was a spectator in). Again I was directed to a URL of the form en.8.boardgamearena.com/8/hex?table=XXX that did not exist. But presumably this happened before you adjusted your configuration, so hopefully that took care of it. I'll let you know if it happens again.
Een • 錯誤已修復:
2020年11月13日 19:09 • Investigation with a user encountering this issue revealed that it was linked to obsolete session cookies on the client (browser) side.
In case you run into this issue again, or if you get in a game as a spectator while you are one of the players, it means that something is wrong with your user session.
The solution is: use the back button to get back to the mainsite; log out; log in; then browse back to your game.
In case you run into this issue again, or if you get in a game as a spectator while you are one of the players, it means that something is wrong with your user session.
The solution is: use the back button to get back to the mainsite; log out; log in; then browse back to your game.
為本案件添加內容
任何可能重現這項錯誤或了解你的建議之相關資訊,都請在此填寫:
- 其他同樣狀況的桌號/步數
- 按 F5 是否解決了這個問題?
- 問題是否發生了好幾次?每次都發生?時好時壞?
- 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。