所有案件
Copenhagen 的案件
#64889: "Doesn't load on older browsers"
#64889: "Doesn't load on older browsers"
infoneeded: 開發者需要更多資訊以重現這項錯誤
64889
8
這是關於哪方面的案件?
發生什麼事? 請從下方選擇
在某個時間點,我無法讀取遊戲介面
發生什麼事? 請從下方選擇
在某個時間點,我無法讀取遊戲介面
請檢查是否已有同課題案件
若肯定,請「投票」給這樁案件。最高票的案件將「優先」處理!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
細節描述
-
• 如果可以的話,請轉貼螢幕顯示的錯誤訊息。
0%
-
• 請說明你當時想做什麼,你做了什麼,然後發生了什麼事
• 你的瀏覽器是什麼?
Mozilla v5
-
• 請簡明精確地解釋你的建議,以便讓人一目了然。
0%
• 你的瀏覽器是什麼?
Mozilla v5
-
• 當你不能動作時,螢幕上顯示什麼?(螢幕全黑?部份遊戲介面?錯誤訊息?)
0%
• 你的瀏覽器是什麼?
Mozilla v5
-
• 遊戲規則的哪部分在 BGA 版本有所錯漏?
0%
-
• 這項違反規則之處可否在遊戲重播中看到?若可以是在哪步?(重播時左上角資訊)
• 你的瀏覽器是什麼?
Mozilla v5
-
• 你當時想採取哪個遊戲行動?
0%
-
• 你想觸發這個遊戲行動時做了什麼?
-
• 當你試著這麼做時發生了什麼(錯誤訊息、遊戲狀態條訊息...)?
• 你的瀏覽器是什麼?
Mozilla v5
-
• 問題發生在遊戲的哪一步?(目前遊戲指示是什麼)
0%
-
• 當你試著進行遊戲動作時發生了什麼(錯誤訊息、遊戲狀態條訊息...)?
• 你的瀏覽器是什麼?
Mozilla v5
-
• 請描述顯示問題。 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
0%
• 你的瀏覽器是什麼?
Mozilla v5
-
• 請簡明精確地解釋你的建議,以便讓人一目了然。
0%
• 你的瀏覽器是什麼?
Mozilla v5
案件沿革
2022年May21日 06:02 • ExpendableEnsign • 開發者尚未重現這項錯誤:
SyntaxError: expected expression, got '?'[Learn More] copenhagen.js:1:45096
ReferenceError: bgagame is not defined[Learn More] copenhagen:2698:13
ReferenceError: bgagame is not defined[Learn More] copenhagen:2698:13
2022年May23日 18:46 • ClearLakeTXgal • 開發者尚未重現這項錯誤:
Game hangs at loading box page. Samsung tablet using the bga app which
Loads in duck duck go browser. All other games work fine. Just Copenhagen hangs on trying to open
Loads in duck duck go browser. All other games work fine. Just Copenhagen hangs on trying to open
2022年May23日 18:47 • ClearLakeTXgal • 開發者尚未重現這項錯誤:
Ps Image of box loads but never goes to actual game....
2022年May23日 22:13 • Alaric88 • 開發者尚未重現這項錯誤:
Game won't open box. Has completely ruined my kharma score. Going to be wonderful attempting to find people who will play with sub 40 kharma...
Heading off to try to update my browser and see if that will fix it...
Heading off to try to update my browser and see if that will fix it...
2022年May25日 08:08 • Mlj40 • 開發者尚未重現這項錯誤:
Same problem on 25th may, table 270141096. I couldnt access to the game. I have pictures but cant send on imgur. If necessary, i can send with an e-mail.
I reload the page severals times but it didnt success.
I reload the page severals times but it didnt success.
2022年May26日 20:57 • julescmq • 開發者尚未重現這項錯誤:
Screen freezes at Load this game. I'm using a Mac mini withMacOS Catalina v10.15.1, and Safari as the browser
2022年May29日 23:21 • Papou Jean • 開發者尚未重現這項錯誤:
The box is not opening. I’m using a iPad Air with IOS 12.5.5 and the browser is Safari
2022年Jun3日 11:16 • Lord Buxley • 開發者尚未重現這項錯誤:
The box is not opening has happened three times now giving me a bad reputation.
2022年Jun4日 13:28 • Lord Buxley • 開發者尚未重現這項錯誤:
I now have a bad karma score as a number of Copenhagen games failed to load came up with a failure to open game box each time, I cant see why as I had been playing Copenhagen often and suddenly this glitch and due to that I have a bad score.
2022年Jun17日 15:02 • JoeProgram • 開發者尚未重現這項錯誤:
Hi all,
Thanks for taking the time to leave feedback! Also - I am sorry for the bad reputation accrued to this bug. I don't know that I'm able to fix the karma scores directly, but I can prioritize fixing this bug so it stops happening in the first place. I've wrapped up an issue with the dev code base that was causing input issues on mobile, so I'll prioritize looking at loading issues next.
It seems like this bug might be two different bugs:
- Some people are playing on browsers that don't work with the game 100% of the time
- Some people are experiencing the game randomly working and not working on the same browser.
I'll start thinking about how to tackle this.
Thanks for taking the time to leave feedback! Also - I am sorry for the bad reputation accrued to this bug. I don't know that I'm able to fix the karma scores directly, but I can prioritize fixing this bug so it stops happening in the first place. I've wrapped up an issue with the dev code base that was causing input issues on mobile, so I'll prioritize looking at loading issues next.
It seems like this bug might be two different bugs:
- Some people are playing on browsers that don't work with the game 100% of the time
- Some people are experiencing the game randomly working and not working on the same browser.
I'll start thinking about how to tackle this.
2022年Jun17日 15:48 • JoeProgram • 開發者需要更多資訊以重現這項錯誤:
Ok, first seeing if I can get the intermittent issue that @Lord Buxley mentioned.
So far, I haven't been able to recreate it. I've tried:
- Starting 10 hotseat games on the live version. All were 2-player.
- Starting 10 "Play with friends" games on the live version. All were 2-player.
I'm on PC, Chrome Version 102.0.5005.115
------------------------
Checking out Lord Buxley's play log - the problematic games may be:
June 2 | 2-player | boardgamearena.com/table?table=272310133 | 3 turns | timeout
June 3 | 2-player | boardgamearena.com/table?table=272409418 | 61 turns | no timeout
June 3 | 2-player | boardgamearena.com/table?table=272555854 | 2 turns | timeout
June 3 | 2-player | boardgamearena.com/table?table=272550453 | 54 turns | timeout
June 3 | 2-player | boardgamearena.com/table?table=272554322 | 2 turns | no timeout
Most of the impacted games were back-to-back, with one outlier happening the day before.
Looks like they've started about 26 games of Copenhagen.
@Lord Buxley - a few questions to help me reproduce the problem:
- Were there any games where you were able to take a turn, and then later the game froze up?
- Were you playing on the same device each time, or were you moving between different devices?
- Can you tell me what those browsers were?
- Were you playing on the same browser each time, or were you moving between different browsers?
- Can you tell me what browser version you were on?
- If you're willing, could you start a hotseat game in training mode (which won't affect your karma any more), and see if the issue happens there too?
If this issue happens again on PC, right clicking somewhere in the screen, selecting "Inspect", going to Console, and copying and pasting any errors there (usually in red) would be super helpful to me.
Thanks!
So far, I haven't been able to recreate it. I've tried:
- Starting 10 hotseat games on the live version. All were 2-player.
- Starting 10 "Play with friends" games on the live version. All were 2-player.
I'm on PC, Chrome Version 102.0.5005.115
------------------------
Checking out Lord Buxley's play log - the problematic games may be:
June 2 | 2-player | boardgamearena.com/table?table=272310133 | 3 turns | timeout
June 3 | 2-player | boardgamearena.com/table?table=272409418 | 61 turns | no timeout
June 3 | 2-player | boardgamearena.com/table?table=272555854 | 2 turns | timeout
June 3 | 2-player | boardgamearena.com/table?table=272550453 | 54 turns | timeout
June 3 | 2-player | boardgamearena.com/table?table=272554322 | 2 turns | no timeout
Most of the impacted games were back-to-back, with one outlier happening the day before.
Looks like they've started about 26 games of Copenhagen.
@Lord Buxley - a few questions to help me reproduce the problem:
- Were there any games where you were able to take a turn, and then later the game froze up?
- Were you playing on the same device each time, or were you moving between different devices?
- Can you tell me what those browsers were?
- Were you playing on the same browser each time, or were you moving between different browsers?
- Can you tell me what browser version you were on?
- If you're willing, could you start a hotseat game in training mode (which won't affect your karma any more), and see if the issue happens there too?
If this issue happens again on PC, right clicking somewhere in the screen, selecting "Inspect", going to Console, and copying and pasting any errors there (usually in red) would be super helpful to me.
Thanks!
2022年Jun17日 22:58 • ClearLakeTXgal • 開發者需要更多資訊以重現這項錯誤:
Still will not load on my tablet. I've played 50 some odd different games on this site and every one of them has worked fine on my tablet except for this one. I don't know what is wrong with Copenhagen but it goes to the opening the box page the image shows but it never goes past that. I just checked again now is still does the same thing. My tablet is using DuckDuckGo as a browser.
So I switched to my laptop. boardgamearena.com/table?table=276375444. This is the table and I felt really bad for the poor lady I was playing with because I tried to concede the game but it won't let you unless it's 50% played which is ridiculous especially with beta someone needs to look at adjusting that so that does not apply with beta and you can get out without having to take a black mark on your reputation because a game doesn't work properly. Anyway my laptop uses Firefox as its browser and the game opens fine on the laptop however, there's a totally different issue on the laptop but does not allow me to play. I can select and discard cards but that is the only thing I can do. When I click on a piece to try to place it in the house I am unable to move it it will not drag and drop using the built-in Mouse on the laptop. So I tried connecting an external Mouse and using that, same thing I can click the piece it highlights it red but I can't move it and I don't get any little round circle option under my house like the other player was telling me that would allow me to move anything. I don't know why the dragging feature is not working except to say that it's obviously not programmed correctly to be used by any browser. Exactly what browser was this game created to work in?
It's been years since I did any sort of programming myself but there used to be sites out there that would help you make sure that whatever you were developing would run on multiple browsers / platforms. I suggest that someone might want to take a look at it such a thing still exists out there to help with the development of this program because so far to browsers zero functionality. I really really would like to play this game as it looks like a really cool game it's just a shame that it seems like it doesn't work under any circumstances.
So I switched to my laptop. boardgamearena.com/table?table=276375444. This is the table and I felt really bad for the poor lady I was playing with because I tried to concede the game but it won't let you unless it's 50% played which is ridiculous especially with beta someone needs to look at adjusting that so that does not apply with beta and you can get out without having to take a black mark on your reputation because a game doesn't work properly. Anyway my laptop uses Firefox as its browser and the game opens fine on the laptop however, there's a totally different issue on the laptop but does not allow me to play. I can select and discard cards but that is the only thing I can do. When I click on a piece to try to place it in the house I am unable to move it it will not drag and drop using the built-in Mouse on the laptop. So I tried connecting an external Mouse and using that, same thing I can click the piece it highlights it red but I can't move it and I don't get any little round circle option under my house like the other player was telling me that would allow me to move anything. I don't know why the dragging feature is not working except to say that it's obviously not programmed correctly to be used by any browser. Exactly what browser was this game created to work in?
It's been years since I did any sort of programming myself but there used to be sites out there that would help you make sure that whatever you were developing would run on multiple browsers / platforms. I suggest that someone might want to take a look at it such a thing still exists out there to help with the development of this program because so far to browsers zero functionality. I really really would like to play this game as it looks like a really cool game it's just a shame that it seems like it doesn't work under any circumstances.
2022年Jun17日 23:01 • ClearLakeTXgal • 開發者需要更多資訊以重現這項錯誤:
I also have screenshots I can send via email. Like someone else said the imgur site when I go to it just looks like some sort of social media site. I'm not joining another site or downloading an app just to send a screenshot I can send it via email.
2022年Jun18日 12:53 • JoeProgram • 開發者需要更多資訊以重現這項錯誤:
First, let's work on getting those game results cleared and those karma scores restored. Here's the list of games that I saw that were affected by the loading bug:
--------------------------------
ClearLakeTXgal
- boardgamearena.com/table?table=268378915
- boardgamearena.com/table?table=276375444
Alaric88
- boardgamearena.com/table?table=269775930
- boardgamearena.com/table?table=269775302
- boardgamearena.com/table?table=269780778
Mlj40
- boardgamearena.com/table?table=270141096
julescmq
- boardgamearena.com/player?id=83976527
Papou Jean
- boardgamearena.com/table?table=269273213
Lord Buxley
- boardgamearena.com/table?table=272310133
- boardgamearena.com/table?table=272555854
- boardgamearena.com/table?table=272554322
ExpendableEnsign
julescmq
- No problematic games seen
--------------------------------
I've emailed with one of the admins of Board Game Arena, and he said he'll be able to cancel these games. Just sent them to him now - will check in with him again next week.
If there are ones I missed, or you have trouble with any game in the future, you can write to support to request a game is cancelled at: boardgamearena.com/support
--------------------------------
ClearLakeTXgal
- boardgamearena.com/table?table=268378915
- boardgamearena.com/table?table=276375444
Alaric88
- boardgamearena.com/table?table=269775930
- boardgamearena.com/table?table=269775302
- boardgamearena.com/table?table=269780778
Mlj40
- boardgamearena.com/table?table=270141096
julescmq
- boardgamearena.com/player?id=83976527
Papou Jean
- boardgamearena.com/table?table=269273213
Lord Buxley
- boardgamearena.com/table?table=272310133
- boardgamearena.com/table?table=272555854
- boardgamearena.com/table?table=272554322
ExpendableEnsign
julescmq
- No problematic games seen
--------------------------------
I've emailed with one of the admins of Board Game Arena, and he said he'll be able to cancel these games. Just sent them to him now - will check in with him again next week.
If there are ones I missed, or you have trouble with any game in the future, you can write to support to request a game is cancelled at: boardgamearena.com/support
2022年Jun18日 13:21 • JoeProgram • 開發者需要更多資訊以重現這項錯誤:
@ClearLakeTXgal - Just wanted to say thanks for your willingness to try and report on two devices! That sounds frustrating that both were failing in different ways.
You're right that I'll need to work with a service to test a variety of browsers - I'm able to cover some with my personal hardware, but there's more to go. So far, the browsers that have worked for me have been:
- Chrome on PC | Version 102.0.5005.115
- Firefox on PC | Version 101.0.1
- Edge on PC | Version 102.0.1245.44
- Chrome on Mac | Version 102.0.5005.61
- Safari on Mac | Version 15.5
- Safari on iPad | iPad OS Version 15.5
- Chrome on Android | Version 102.0.5005.125
Would you be willing to check what version of Firefox is on your laptop?
As for placing the facade tiles on the house - you're right that both clicking the tile and dragging the tile should work. I noticed that you mentioned the tile was highlighted red. In that case it wouldn't work, as you wouldn't have enough cards of that color to pay for that tile. The tiles you can afford would highlight white instead.
Would you be willing to access the tutorial on your laptop to see if it works for you? Since it plays the same way each time, it could make it easier for us to nail down where the issues are. It's at: boardgamearena.com/tutorial?game=copenhagen&tutorial=871
Thanks for the report 😀
You're right that I'll need to work with a service to test a variety of browsers - I'm able to cover some with my personal hardware, but there's more to go. So far, the browsers that have worked for me have been:
- Chrome on PC | Version 102.0.5005.115
- Firefox on PC | Version 101.0.1
- Edge on PC | Version 102.0.1245.44
- Chrome on Mac | Version 102.0.5005.61
- Safari on Mac | Version 15.5
- Safari on iPad | iPad OS Version 15.5
- Chrome on Android | Version 102.0.5005.125
Would you be willing to check what version of Firefox is on your laptop?
As for placing the facade tiles on the house - you're right that both clicking the tile and dragging the tile should work. I noticed that you mentioned the tile was highlighted red. In that case it wouldn't work, as you wouldn't have enough cards of that color to pay for that tile. The tiles you can afford would highlight white instead.
Would you be willing to access the tutorial on your laptop to see if it works for you? Since it plays the same way each time, it could make it easier for us to nail down where the issues are. It's at: boardgamearena.com/tutorial?game=copenhagen&tutorial=871
Thanks for the report 😀
2022年Jun26日 10:34 • cyloia • 開發者需要更多資訊以重現這項錯誤:
Cant open this game it keep stuck at loading page and give me a bad record.
F5 doesn’t work.
Been tried few times and never work.
F5 doesn’t work.
Been tried few times and never work.
2022年Aug25日 17:04 • brizsett • 開發者需要更多資訊以重現這項錯誤:
Issue is still persisting, but only on tablet, PC and phone works like a charm.
2024年Dec24日 05:52 • JoynLife13 • 開發者需要更多資訊以重現這項錯誤:
/Users/carriejames/Desktop/Screen Shot 2024-12-23 at 10.31.05 PM.png
為本案件添加內容
任何可能重現這項錯誤或了解你的建議之相關資訊,都請在此填寫:
- 其他同樣狀況的桌號/步數
- 按 F5 是否解決了這個問題?
- 問題是否發生了好幾次?每次都發生?時好時壞?
- 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
更改案件狀態為:
bug?id=64889
