所有案件
{THIS_GAME_BUGS}
#71322: "Waiting time for loading lobby page is huge"
* on mobile running android chrome
* first time going to lobby worked fine
* after playing a game i hit the bga logo to return to main site. Then the crazy long loading happened (animated bga logo)
* i quit all aps and then started bga again which immediately brought me to main site without long loading
* repeated the same process 3x after playing another game and same moment when the long loading occurred
* it didn't happen like this 1 or 2 weeks ago (i actually never experienced it before, ever)
* 1.30am cest
#71322: "Waiting time for loading lobby page is huge"
發生什麼事? 請從下方選擇
本站的某些功能異常(非遊戲過程中發生)
發生什麼事? 請從下方選擇
本站的某些功能異常(非遊戲過程中發生)
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# | Status | Votes | Game | Type | Title | Last update |
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細節描述
• 如果可以的話,請轉貼螢幕顯示的錯誤訊息。
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• 請說明你當時想做什麼,你做了什麼,然後發生了什麼事
Every time you access lobby page on Android devices• 你的瀏覽器是什麼?
Google Chrome v104
• 請轉貼未翻譯的英文字句。 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• 這些文字存在於 翻譯系統 中嗎?若為真,其是否已被翻譯超過 24 小時?
Every time you access lobby page on Android devices• 你的瀏覽器是什麼?
Google Chrome v104
• 請簡明精確地解釋你的建議,以便讓人一目了然。
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• 你的瀏覽器是什麼?
Google Chrome v104
• 當你不能動作時,螢幕上顯示什麼?(螢幕全黑?部份遊戲介面?錯誤訊息?)
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• 你的瀏覽器是什麼?
Google Chrome v104
• 遊戲規則的哪部分在 BGA 版本有所錯漏?
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• 這項違反規則之處可否在遊戲重播中看到?若可以是在哪步?(重播時左上角資訊)
Every time you access lobby page on Android devices• 你的瀏覽器是什麼?
Google Chrome v104
• 你當時想採取哪個遊戲行動?
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• 你想觸發這個遊戲行動時做了什麼?
Every time you access lobby page on Android devices• 當你試著這麼做時發生了什麼(錯誤訊息、遊戲狀態條訊息...)?
• 你的瀏覽器是什麼?
Google Chrome v104
• 問題發生在遊戲的哪一步?(當前遊戲指示是什麼)
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• 當你試著進行遊戲動作時發生了什麼(錯誤訊息、遊戲狀態條訊息...)?
Every time you access lobby page on Android devices• 你的瀏覽器是什麼?
Google Chrome v104
• 請描述顯示問題。 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• 你的瀏覽器是什麼?
Google Chrome v104
• 請轉貼未翻譯的英文字句。 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• 這些文字存在於 翻譯系統 中嗎?若為真,其是否已被翻譯超過 24 小時?
Every time you access lobby page on Android devices• 你的瀏覽器是什麼?
Google Chrome v104
• 請簡明精確地解釋你的建議,以便讓人一目了然。
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• 你的瀏覽器是什麼?
Google Chrome v104
案件沿革
2022年 9月13日 7:51 • shawnsk • 開發者尚未重現這項錯誤:
I'm seeing this with Chrome and Samsung being the default browser when using the app on my Galaxy A51.
Significant and noticable delays loading the games screen
Significant and noticable delays loading the games screen
2022年 9月17日 19:59 • Han Shot First • 開發者尚未重現這項錯誤:
I get this on multiple devices and on difference ISPs in different locations. Might be related to this as it started at the same time. boardgamearena.com/bug?id=71588 This issue is also being commented on in the forums.
2022年 9月20日 19:50 • No_chat_sorry • 開發者尚未重現這項錯誤:
Have reported this issue several times in the past few months. Starting to get seriously annoyed with BGA for still not having resolved the issue tbh.
2022年 9月21日 1:56 • Silene • 開發者尚未重現這項錯誤:
* on mobile running android chrome
* first time going to lobby worked fine
* after playing a game i hit the bga logo to return to main site. Then the crazy long loading happened (animated bga logo)
* i quit all aps and then started bga again which immediately brought me to main site without long loading
* repeated the same process 3x after playing another game and same moment when the long loading occurred
* it didn't happen like this 1 or 2 weeks ago (i actually never experienced it before, ever)
* 1.30am cest
2022年 9月23日 23:46 • GTSchemer • 開發者尚未重現這項錯誤:
I have been seeing similar behavior requiring reloading.
There are also a lot of 404 load errors involving game_box75.png and similar URLs, but it seems those are being actively investigated. I am not sure how much of the slowness they may contribute.
There are also a lot of 404 load errors involving game_box75.png and similar URLs, but it seems those are being actively investigated. I am not sure how much of the slowness they may contribute.
2022年 9月24日 3:18 • ufm • 開發者尚未重現這項錯誤:
Loading lobby (boardgamearena.com/lobby) takes too long.
Perhaps I have played too many games and the lobby is loading all games I have played?
Perhaps I have played too many games and the lobby is loading all games I have played?
2022年 9月25日 3:42 • ufm • 開發者尚未重現這項錯誤:
I tried to remove some games in the list by quitting the player groups of games I don't play anymore, but it didn't work.
2022年 9月25日 22:18 • hersh • 開發者尚未重現這項錯誤:
i have a lot of "known" games which I think is triggering a similar behavior. does not matter type of device.
2022年10月22日 22:03 • Han Shot First • 開發者尚未重現這項錯誤:
From Meeplelowda:
After doing a bit of poking around, it seems that whenever there is a delay completing the page load (of the Play Now page) it occurs when there is a long pause (long in Internet terms, as in 12 to 15 seconds) after this resource is requested:
/halloffame/halloffame/getDailyTables.html?dojo.preventCache=1666131756963
To clarify, I don't mean that the assets that are loaded after getDailyTables.html is requested take 12 to 15 seconds. Those assets are mainly the thumbnail png files for the games and each one loads on the order of 10ms to a couple hundred ms if read from disk cache, and on the order of microseconds if read from memory cache. I mean that there is a delay before the thumbnail assets are even requested. So even though the thumbnails may take 7 seconds to load, that is in addition to, not a part of, the delay before they are even requested.
For example, in the last waterfall I captured, getDailyTables.html was queued at 6.75 seconds after the page reload, but the first thumbnail asset (for Wingspan :D x.boardgamearena.net/data/gamem ... =165165215) was not queued until 15.68 seconds after page reload. Although in that case it was "only" a 9 second delay between getDailyTables.html being requested and the thumbnails starting to load, in prior tests the first thumbnail asset wasn't queued until 12 to 15 seconds after getDailyTables.html is requested.
The takeaway is that when the page stalls it is not the loading of the thumbnail assets that is the major contributor to the delay.
After doing a bit of poking around, it seems that whenever there is a delay completing the page load (of the Play Now page) it occurs when there is a long pause (long in Internet terms, as in 12 to 15 seconds) after this resource is requested:
/halloffame/halloffame/getDailyTables.html?dojo.preventCache=1666131756963
To clarify, I don't mean that the assets that are loaded after getDailyTables.html is requested take 12 to 15 seconds. Those assets are mainly the thumbnail png files for the games and each one loads on the order of 10ms to a couple hundred ms if read from disk cache, and on the order of microseconds if read from memory cache. I mean that there is a delay before the thumbnail assets are even requested. So even though the thumbnails may take 7 seconds to load, that is in addition to, not a part of, the delay before they are even requested.
For example, in the last waterfall I captured, getDailyTables.html was queued at 6.75 seconds after the page reload, but the first thumbnail asset (for Wingspan :D x.boardgamearena.net/data/gamem ... =165165215) was not queued until 15.68 seconds after page reload. Although in that case it was "only" a 9 second delay between getDailyTables.html being requested and the thumbnails starting to load, in prior tests the first thumbnail asset wasn't queued until 12 to 15 seconds after getDailyTables.html is requested.
The takeaway is that when the page stalls it is not the loading of the thumbnail assets that is the major contributor to the delay.
2022年10月27日 15:18 • geekwaygamer • 開發者尚未重現這項錯誤:
i like to play several games , one after another. But i have to log off and log back on between each game because the page wont load between games. I have done the tests they offer and everything seems to check out fine. i use chrome, but i also tried firefox and explorer. i even changed internet providers ! I emptied my cache.. I dont know what else to try
2022年11月 2日 3:06 • J-Effe IV • 開發者尚未重現這項錯誤:
This occurs on computer as well, with google Chrome. (Erreur inattendue : Désolé, nous n'avons pas pu traiter votre demande assez rapidement. Merci de réessayer. Si le problème persiste, vous pouvez signaler un bug.
(reference: PA 02/11 03:02:17) )
(reference: PA 02/11 03:02:17) )
2022年11月19日 13:00 • Red5 • 開發者尚未重現這項錯誤:
This happens all the time. The loading of the lobby and even the welcome page are so long I have to set my device down or leave the page and come back. If I press refresh then it will load the whole screen and then start the loading all over...
If I do play again for the same game (where it doesn't load every game) it still takes an incredibly long time.
It made me consider not renewing my membership; but I love bga and the access to games.
It happens on every device and every type of internet wifi or data; everywhere. Doesn't matter which game I play.
No images would help unless you want pictures of the cloud loading logo.
It's been happening for a long time now
If I do play again for the same game (where it doesn't load every game) it still takes an incredibly long time.
It made me consider not renewing my membership; but I love bga and the access to games.
It happens on every device and every type of internet wifi or data; everywhere. Doesn't matter which game I play.
No images would help unless you want pictures of the cloud loading logo.
It's been happening for a long time now
2022年11月20日 7:10 • ExpendableEnsign • 開發者尚未重現這項錯誤:
There are a number of problems making the lobby extremely slow. Huge wait times can occur at various points, including:
"performing a TLS handshake" - possibly poor server settings?
"connect.facebook.net" - unnecessary external site access
"google.com" - unnecessary external site access
On top of that, the CPU usage is extreme. (Firefox often complains that that tab is slowing everything down and asks to kill it.) This compounds the other problems. Just waiting for the DNS lookup for connect.facebook.net can take many seconds, when it doesn't need to be accessed at all.
"performing a TLS handshake" - possibly poor server settings?
"connect.facebook.net" - unnecessary external site access
"google.com" - unnecessary external site access
On top of that, the CPU usage is extreme. (Firefox often complains that that tab is slowing everything down and asks to kill it.) This compounds the other problems. Just waiting for the DNS lookup for connect.facebook.net can take many seconds, when it doesn't need to be accessed at all.
2022年11月28日 21:36 • darknngel • 開發者尚未重現這項錯誤:
la page d'accueil ne charge pas , les jeux n'apparaisse pas..
2023年 1月14日 15:44 • kgfPatsfan • 開發者尚未重現這項錯誤:
Same on PC with excellent internet connect. F5 cause "offline" message, and restarts wait time.
2023年 1月21日 10:51 • vero14 • 開發者尚未重現這項錯誤:
Le jeu n'a jamais pu charger malgré rechargement de la page... Aucun accès au jeu possible alors que internet ok sur tout le reste... pénalité et perte de elo as cause du site🤬🤬🤬
2023年 1月29日 3:21 • Red5 • 開發者尚未重現這項錯誤:
I just waited many mins for any BGA screen to load. When one didn't work on my tablet, I opened my laptop; both took forever to load. I tried the lobby, the welcome screen and the table screen... When it finally loaded instead of going to play a game I came here.
Looks like this has been a problem since early September and it's nearly February. That's nearly half a year friends. PLEASE please please fix this.
Looks like this has been a problem since early September and it's nearly February. That's nearly half a year friends. PLEASE please please fix this.
2023年 2月 8日 12:28 • yomab72 • 開發者尚未重現這項錯誤:
la page d'acceuil ne charge pas completement (tres long )
quand la page jouer fonctionne, le jeu ne s'ouvre pas alors que j'ai rejoins une table
un message en rouge s'ouvre tres souvent " serveur de jeu injoignable, etes vous connecte a internet?"
Je suis sur laptop.
Sur telephone tout fonctionne parfaitement
quand la page jouer fonctionne, le jeu ne s'ouvre pas alors que j'ai rejoins une table
un message en rouge s'ouvre tres souvent " serveur de jeu injoignable, etes vous connecte a internet?"
Je suis sur laptop.
Sur telephone tout fonctionne parfaitement
2023年 2月24日 13:19 • Kailerix • 開發者尚未重現這項錯誤:
Chrome was not updating the progress, it looked to me as if it was the other player turn
2023年 4月 4日 9:41 • YannisDr • 開發者尚未重現這項錯誤:
That's happens to all platform I use (Windows, Android).
Perhaps BGA needs to change servers to faster ones.
I would certainly become Premium member for helping going to this direction.
Perhaps BGA needs to change servers to faster ones.
I would certainly become Premium member for helping going to this direction.
2023年 4月28日 18:48 • davide1968 • 開發者尚未重現這項錯誤:
I'm very Hungry because II lost reputations point,for the bga page don¿t load!
2023年 5月 2日 10:57 • Nonenie • 開發者尚未重現這項錯誤:
I have exactly the same problems than @RED5 :
"This happens all the time. The loading of the lobby and even the welcome page are so long I have to set my device down or leave the page and come back. If I press refresh then it will load the whole screen and then start the loading all over...
If I do play again for the same game (where it doesn't load every game) it still takes an incredibly long time."
"This happens all the time. The loading of the lobby and even the welcome page are so long I have to set my device down or leave the page and come back. If I press refresh then it will load the whole screen and then start the loading all over...
If I do play again for the same game (where it doesn't load every game) it still takes an incredibly long time."
2023年 5月18日 23:49 • _Redlum_ • 開發者尚未重現這項錯誤:
How about the devs at BGA give us a status on this issue ? For me, it all started when the new interface was released. Can you acknowledge there is an issue? At least pay attention to the people reporting the issue ? You just increased the prices for the premium subscription... I am not likely to renew mine unless this gets fixed.
Thanks for the great games, but please do something to fix this very annoying loading time !
Thanks for the great games, but please do something to fix this very annoying loading time !
2023年 6月20日 4:58 • Commander Arthur • 開發者尚未重現這項錯誤:
Using PC
Device name TFB-Excalibur
Processor Intel(R) Pentium(R) CPU G4560 @ 3.50GHz 3.50 GHz
Installed RAM 8.00 GB
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Chrome is up to date
Version 114.0.5735.134 (Official Build) (64-bit)
It started just a few weeks ago, I thought it was because of my ISP, yelled at them, have them checked my network, and even sent someone to check my hardwares, but the problem persists, only to BGA, the rest of my internet connections (and even crossout game which is notoriously known for bad network) are in excellent shape, high speed low drag.
No screenshot, just the cloud loading screen.
Device name TFB-Excalibur
Processor Intel(R) Pentium(R) CPU G4560 @ 3.50GHz 3.50 GHz
Installed RAM 8.00 GB
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Chrome is up to date
Version 114.0.5735.134 (Official Build) (64-bit)
It started just a few weeks ago, I thought it was because of my ISP, yelled at them, have them checked my network, and even sent someone to check my hardwares, but the problem persists, only to BGA, the rest of my internet connections (and even crossout game which is notoriously known for bad network) are in excellent shape, high speed low drag.
No screenshot, just the cloud loading screen.
2023年 6月21日 14:32 • gamemybrainsout • 開發者尚未重現這項錯誤:
I have experienced this in both Firefox and Chrome, both fully updated. The "Play Now" page will rarely load. I eventually get an error message that the page is slowing down the browser. The only option is to Stop the load attempt. This is a circular action because clicking the Stop button causes the browser to attempt to reload the offending page.
2023年 6月30日 16:36 • iphinphisan • 開發者尚未重現這項錯誤:
I always get an error message "Unable to contact the server. Are you connected to the internet?". nothing wrong with my internet connections, only BGA have this problem
2023年 7月 2日 3:52 • cigma • 開發者尚未重現這項錯誤:
Please see also discussion here: boardgamearena.com/forum/viewtopic.php?t=30912
2023年 7月31日 16:03 • Cbarbara • 開發者尚未重現這項錯誤:
Depuis plusieurs jours gros problèmes de connexion avec un message "serveur de jeux injoignable. Etes-vous connecté-e à internet?".
Ma connexion internet fonctionne parfaitement, j'ai testé 3 navigateurs mais toujours le même problème.
La page se charge extrêmement lentement et pas entièrement = possibilité de rejoindre des parties mais pas de créer des parties
J'ai été expulsé de plusieurs parties à cause de cela.
Since severals days big connection problems with a message "Unable to contact the server. Are you connected to the internet". My internet connection works perfectly, I tested 3 browsers but still the same problem.
The page loads extremely slowly and not completely = possibility to join games but not to create games
I got kicked out of multiple games because of this
Ma connexion internet fonctionne parfaitement, j'ai testé 3 navigateurs mais toujours le même problème.
La page se charge extrêmement lentement et pas entièrement = possibilité de rejoindre des parties mais pas de créer des parties
J'ai été expulsé de plusieurs parties à cause de cela.
Since severals days big connection problems with a message "Unable to contact the server. Are you connected to the internet". My internet connection works perfectly, I tested 3 browsers but still the same problem.
The page loads extremely slowly and not completely = possibility to join games but not to create games
I got kicked out of multiple games because of this
2023年 8月21日 18:44 • mikkashar • 開發者尚未重現這項錯誤:
I am likewise seeing annoyingly long load times for boardgamearena.com/lobby, with firefox on ubuntu, US Eastern, with a reasonably solid network connection.
2023年10月29日 9:57 • kellymeow • 開發者尚未重現這項錯誤:
I can't even access to the lobby page for few days, waiting time is too long, more than 10 mins. If it continues, I will unsubscribe.
2024年 3月 1日 19:22 • miklomike • 這並非程式錯誤:
How is this not a bug if it has been going on for over a year and it is just as bad as before. Is nothing being done to improve it back to the speed it used to be?
為本案件添加內容
任何可能重現這項錯誤或了解你的建議之相關資訊,都請在此填寫:
- 其他同樣狀況的桌號/步數
- 按 F5 是否解決了這個問題?
- 問題是否發生了好幾次?每次都發生?時好時壞?
- 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
更改案件狀態為:
bug?id=71322