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Splash Down 的案件

#82518: "does not move"

fixed: 錯誤已修復

這是關於哪方面的案件？

Splash Down #351753049

發生什麼事? 請從下方選擇

在某個時間點，我無法進行「任何」操作，之後遊戲卡住並作廢

發生什麼事? 請從下方選擇

在某個時間點，我無法進行「任何」操作，之後遊戲卡住並作廢

請檢查是否已有同課題案件

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#	Status	Votes	Game	Type	Title	Last update

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案件沿革

2023年Mar1日 12:04 • jo7 • 開發者尚未重現這項錯誤:

I couldn't do it no matter how many times I tried.

2023年Mar1日 20:52 • InfernalCoder • 開發者需要更多資訊以重現這項錯誤:

This should already be fixed (we retested and couldn't recreate). Please clear your cache, and if that doesn't work try starting a new game. Let us know if is still happening

2023年Mar2日 01:12 • KerryB • 開發者需要更多資訊以重現這項錯誤:

I am having the same issue. It initially asked me to move, but now i do not have that option. It is now asking me to dunk without an opponent and no matter which option i select it states "Move recorded, waiting for update..." and does not proceed to the next player.

2023年Mar2日 01:13 • KerryB • 開發者需要更多資訊以重現這項錯誤:

My Table number is: #351714595

2023年Mar2日 09:52 • InfernalCoder • 開發者需要更多資訊以重現這項錯誤:

Can we just confirm you've tried the above suggestion?

2023年Mar2日 14:40 • KerryB • 開發者需要更多資訊以重現這項錯誤:

I have cleared my cache but have not started a new game yet.

2023年Mar2日 14:41 • KerryB • 開發者需要更多資訊以重現這項錯誤:

I am using Safari on my phone and Firefox on my desktop.

2023年Mar2日 20:44 • Aelux • 開發者需要更多資訊以重現這項錯誤:

I looked at the gamelog for both jo7 and KerryB's games and they were created a few hours before the latest release was pushed, in which we believe we fixed this bug.

As the games were created before the fix it would be good to know if new games do in fact resolve your issue. I usually test on Firefox and I also tried on my iPhone on Safari and I don't seem to get stuck at all.

It is possible to hotseat a game either by the "add a friend" button or by the invite friend button so if you wanted to help us resolve this and don't want to gather someone to play with each time that is also an option that allows you to start a 2 or more player game on your own

2023年Mar3日 11:48 • TacCOIG • 開發者需要更多資訊以重現這項錯誤:

I am still experiencing this same bug.
boardgamearena.com/3/splashdown?table=346790196
I have the option to dunk or not dunk.
Whichever I press I get "Move Recorded, Waiting for Update..." that hangs forever. Refresh and back to the two options. Can't get past this, game is stuck.

2023年Mar3日 11:58 • Aelux • 開發者需要更多資訊以重現這項錯誤:

I can't say for how relevant TacCOIG report is as that game was started on the 12th Feb long before our latest release, we still can't confirm if it is fixed as no one has mentioned trying a new game after that point.

It works fine for several games start to finish for me and my friend who worked on the game, I tried in Firefox desktop and mobile and InfernalCoder uses Chrome as mentioned above and I also tried on Safari on iPhone.

So until we get a report from a more recent game and after a cache clear as well we can't say either way if the fix worked or not.

2023年Mar7日 22:28 • InfernalCoder • 錯誤已修復:

We believe this issue has been resolved. Please let us know if it happens again, for now marking as fixed

2023年Mar9日 16:40 • TacCOIG • 錯誤已修復:

Doesn't appear to be resolved.

Now appearing on game boardgamearena.com/3/splashdown?table=354687861 (Which is a new game).

2023年Mar9日 18:27 • Aelux • 開發者需要更多資訊以重現這項錯誤:

Just to confirm you say you started a new game but had you also cleared your cache?

KerryB mentioned explicitly doing that before starting a new game but we haven't heard back from them yet, that could be a good sign that it was resolved for them but of course it is good to be certain.

2023年Mar9日 18:31 • TacCOIG • 開發者需要更多資訊以重現這項錯誤:

Yes cleared cache, tried on mobile, tried different browser, same issue.

2023年Mar13日 11:17 • TacCOIG • 開發者需要更多資訊以重現這項錯誤:

Any updates on this or do I need to abadon this game?

2023年Mar14日 00:32 • Aelux • 開發者需要更多資訊以重現這項錯誤:

We are still looking into this at the moment, sorry for the delay

2023年Mar26日 01:05 • Aelux • 開發者需要更多資訊以重現這項錯誤:

The dunking weirdness should be resolved now and we added in something that we hope will resolve the random hanging issues. Please let us know how you get along after clearing cache and making an new game.

2023年Apr12日 19:08 • Aelux • 錯誤已修復:

Setting as resolved for now as no new reports of the issue.

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#82518: "does not move"

這是關於哪方面的案件？

發生什麼事? 請從下方選擇

發生什麼事? 請從下方選擇

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