所有案件
方舟動物園 的案件
#88835: "Game not opening for me "
#88835: "Game not opening for me "
fixed: 錯誤已修復
88835
26
這是關於哪方面的案件？
發生什麼事? 請從下方選擇
在某個時間點，我無法讀取遊戲介面
發生什麼事? 請從下方選擇
在某個時間點，我無法讀取遊戲介面
請檢查是否已有同課題案件
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
細節描述
-
• 如果可以的話，請轉貼螢幕顯示的錯誤訊息。
When trying to access the game, its not loading
-
• 請說明你當時想做什麼，你做了什麼，然後發生了什麼事
• 你的瀏覽器是什麼？
Google Chrome v113
-
• 請轉貼未翻譯的英文字句。 如果您有此錯誤的螢幕截圖（這是個好習慣），您可以使用您選擇的圖片託管服務（例如snipboard.io）上傳它，然後將連結複製/貼上到這裡。 這些文字存在於 翻譯系統 中嗎？若為真，其是否已被翻譯超過 24 小時？
When trying to access the game, its not loading
• 你的瀏覽器是什麼？
Google Chrome v113
-
• 請簡明精確地解釋你的建議，以便讓人一目了然。
When trying to access the game, its not loading
• 你的瀏覽器是什麼？
Google Chrome v113
-
• 當你不能動作時，螢幕上顯示什麼？（螢幕全黑？部份遊戲介面？錯誤訊息？）
When trying to access the game, its not loading
• 你的瀏覽器是什麼？
Google Chrome v113
-
• 遊戲規則的哪部分在 BGA 版本有所錯漏？
When trying to access the game, its not loading
-
• 這項違反規則之處可否在遊戲重播中看到？若可以是在哪步？（重播時左上角資訊）
• 你的瀏覽器是什麼？
Google Chrome v113
-
• 你當時想採取哪個遊戲行動？
When trying to access the game, its not loading
-
• 你想觸發這個遊戲行動時做了什麼？
-
• 當你試著這麼做時發生了什麼（錯誤訊息、遊戲狀態條訊息...）？
• 你的瀏覽器是什麼？
Google Chrome v113
-
• 問題發生在遊戲的哪一步？（目前遊戲指示是什麼）
When trying to access the game, its not loading
-
• 當你試著進行遊戲動作時發生了什麼（錯誤訊息、遊戲狀態條訊息...）？
• 你的瀏覽器是什麼？
Google Chrome v113
-
• 請描述顯示問題。 如果您有此錯誤的螢幕截圖（這是個好習慣），您可以使用您選擇的圖片託管服務（例如snipboard.io）上傳它，然後將連結複製/貼上到這裡。
When trying to access the game, its not loading
• 你的瀏覽器是什麼？
Google Chrome v113
-
• 請轉貼未翻譯的英文字句。 如果您有此錯誤的螢幕截圖（這是個好習慣），您可以使用您選擇的圖片託管服務（例如snipboard.io）上傳它，然後將連結複製/貼上到這裡。 這些文字存在於 翻譯系統 中嗎？若為真，其是否已被翻譯超過 24 小時？
When trying to access the game, its not loading
• 你的瀏覽器是什麼？
Google Chrome v113
-
• 請簡明精確地解釋你的建議，以便讓人一目了然。
When trying to access the game, its not loading
• 你的瀏覽器是什麼？
Google Chrome v113
案件沿革
2023年May18日 12:20 • pflowerink • 開發者尚未重現這項錯誤:
Screen refresh didnt help the issue,
The problem has been happening since starting the game
The problem has been happening since starting the game
2023年May18日 12:30 • Tisaac • 開發者需要更多資訊以重現這項錯誤:
Screenshot ? Have you tried a different browser ? Device ?
2023年May18日 20:03 • kbuj • 開發者需要更多資訊以重現這項錯誤:
C'est arrivé sur ma table #377800576
Rafraichir la page n'a pas aidé
Le porbleme est apparu a chaque fois que je voulais jouer sur cette table. Sur mon Ipad ou telephone android tout fonctionne.
J'utilise chrome sur un ordinateur portable
Rafraichir la page n'a pas aidé
Le porbleme est apparu a chaque fois que je voulais jouer sur cette table. Sur mon Ipad ou telephone android tout fonctionne.
J'utilise chrome sur un ordinateur portable
2023年May19日 12:36 • Glandalf_le_Blanc • 開發者需要更多資訊以重現這項錯誤:
I wanted to report the error by making a usual request but I no longer have any access to the game interface and therefore no longer have access to the table number. This is a game of Ark Nova to which I invited a friend of mine. We made the selection of maps and since then I can no longer access the interface of the game. I get stuck at the beginning of loading the interface. I use chrome.
Does anyone have a solution for me?
THANKS
Does anyone have a solution for me?
THANKS
2023年May19日 16:02 • GTSchemer • 開發者需要更多資訊以重現這項錯誤:
Can you please take a screenshot?
For anyone seeing this, are you on a tablet? Phone? Laptop?
For anyone seeing this, are you on a tablet? Phone? Laptop?
2023年May19日 19:09 • pflowerink • 開發者需要更多資訊以重現這項錯誤:
imgur.com/a/HdA6MR1
That as far as it loaded for last two days. No error message is coming up and F5 isn't doing anything.
That as far as it loaded for last two days. No error message is coming up and F5 isn't doing anything.
2023年May19日 19:14 • GTSchemer • 開發者需要更多資訊以重現這項錯誤:
@pflowerink what model phone? Do you know the web browser version? (like Chrome 103)
2023年May19日 19:26 • lefrom • 開發者需要更多資訊以重現這項錯誤:
The game does not start for me and is in loading state. I didn't play at all. I haven't got my table number.
Th refresh F5 key does not solve the problem. I cannot do anyting
I use the BGA application and the problem is thesame with the browser chrome
Th refresh F5 key does not solve the problem. I cannot do anyting
I use the BGA application and the problem is thesame with the browser chrome
2023年May19日 19:34 • pflowerink • 開發者需要更多資訊以重現這項錯誤:
Samsung galaxy s9, I use the app. So im not sure what browser it is opening up in. When I try to use a different browser it sends me to the app.
2023年May19日 19:36 • pflowerink • 開發者需要更多資訊以重現這項錯誤:
I know the person im playing with and they are having no issues opening the game from there said hence why I was able to get the table number. I now have a time plenty as I can access the game.
2023年May19日 19:42 • pflowerink • 開發者已確認這項錯誤:
I have uninstalled the app and opened in Samsung Internet and I was able to access the game.
2023年May19日 19:47 • GTSchemer • 開發者已確認這項錯誤:
If anyone has this problem with Chrome in Windows, please report what version of Chrome so we can try to reproduce the problem.
2023年May20日 14:29 • lefrom • 開發者已確認這項錯誤:
@GTSchemer I don't play with my phone but with my PC.
But the problem does not appear with Microsoft edge and i could begin to play
But the problem does not appear with Microsoft edge and i could begin to play
2023年May20日 14:49 • docthib • 開發者已確認這項錯誤:
I do have this problem as well on PC.
Loading stuck on "opening game box" screen.
Chrome Version 113.0.5672.93
No javascript error in console, nor in network however there are some pending operations (see screenshot).
However it completely frozes the Chrome tab! (never seen this before)
I'm even not able to close it, no more click interaction possible :o
No problem when using Firefox.
Table: 370344454
Console screen + network screen: imgur.com/a/rwCFlZk
Loading stuck on "opening game box" screen.
Chrome Version 113.0.5672.93
No javascript error in console, nor in network however there are some pending operations (see screenshot).
However it completely frozes the Chrome tab! (never seen this before)
I'm even not able to close it, no more click interaction possible :o
No problem when using Firefox.
Table: 370344454
Console screen + network screen: imgur.com/a/rwCFlZk
2023年May20日 17:33 • GTSchemer • 開發者已確認這項錯誤:
I think I have the same version of Chrome @docthib, very interesting.
You don't have any firewall or adblock in Chrome, do you?
You don't have any firewall or adblock in Chrome, do you?
2023年May20日 18:51 • docthib • 開發者已確認這項錯誤:
I do have AdBlock Plus, no firewall.
But even with ADP disabled, it's still does not work
But even with ADP disabled, it's still does not work
2023年May20日 18:55 • GTSchemer • 開發者已確認這項錯誤:
Hmm, I wonder if something about AdBlock Plus is still hindering things even when disabled.
Ark Nova includes "sponsors" which might sound suspicious to an ad blocker.
Ark Nova includes "sponsors" which might sound suspicious to an ad blocker.
2023年May20日 19:21 • GTSchemer • 開發者已確認這項錯誤:
UPDATE: A player reported a problem like this, and changing their language to English at boardgamearena.com/preferences?section=lang fixed it for them.
If this fixes it for everyone, it may be a localization issue. The team is investigating.
If this fixes it for everyone, it may be a localization issue. The team is investigating.
2023年May21日 04:58 • darknngel • 開發者已確認這項錯誤:
me Neither.....cant access my game it wont charge wont have access to it. im with chrome too.
2023年May21日 05:37 • GTSchemer • 開發者已確認這項錯誤:
@darknngel can you try changing your language to English temporarily as a workaround, using boardgamearena.com/preferences?section=lang
2023年May21日 15:13 • Darkman • 開發者已確認這項錯誤:
boardgamearena.com/2/arknova?table=375079277
I can't open the game since May 17th . I was using Chrome but this morning I tried with Edge and it worked.
I can't open the game since May 17th . I was using Chrome but this morning I tried with Edge and it worked.
2023年May21日 15:18 • GTSchemer • 開發者已確認這項錯誤:
@Darkman, as a workaround you can change your language to English described above, or use a non-Chrome browser. It is being investigated.
2023年May21日 15:20 • Darkman • 開發者已確認這項錯誤:
Nevermind the previous report, the game did not opened afterall... It opened as a visitor but when I loged in, it did not open.
Ouverture de la boite... then after a minute a popup opens: This page isn't responding.
I have several other games and I am able to play without any problem.
boardgamearena.com/2/arknova?table=375079277
Ouverture de la boite... then after a minute a popup opens: This page isn't responding.
I have several other games and I am able to play without any problem.
boardgamearena.com/2/arknova?table=375079277
2023年May21日 16:35 • GTSchemer • 開發者已確認這項錯誤:
@Darkman did you try changing your primary language to English at boardgamearena.com/preferences?section=lang
This is just a workaround. You can change back after testing.
This is just a workaround. You can change back after testing.
2023年May22日 01:26 • Jessoya • 開發者已確認這項錯誤:
I switched to English and I still have the problem, (often with table 379031826). If this table is the next table to play, It doesn't load, but if I play all the other table, I manage to be able to go there after played the last one. But if it's the only one I have to play, I can't.
I am with chrome. I will try with another browser.
I am with chrome. I will try with another browser.
2023年May22日 01:36 • GTSchemer • 開發者已確認這項錯誤:
@Jessoya thank you, please let us know how it works with another browser.
This is an extremely unusual bug. Even slight changes to card text is making Chrome freeze or not freeze, and are currently don't know why. It may even be an issue with Chrome itself.
This is an extremely unusual bug. Even slight changes to card text is making Chrome freeze or not freeze, and are currently don't know why. It may even be an issue with Chrome itself.
2023年May22日 02:02 • Jessoya • 開發者已確認這項錯誤:
@GTSchemer Didn't work on Edge on PC, but it work on the app on my Android phone.
2023年May22日 02:10 • GTSchemer • 開發者已確認這項錯誤:
@Jessoya thanks. I wonder if Firefox would work, if you or your opponent have it installed.
2023年May22日 02:38 • Jessoya • 開發者已確認這項錯誤:
@GTSchemer I download et try with Firefox and it's working, if it's help
2023年May22日 03:25 • GTSchemer • 開發者已確認這項錯誤:
Edge and Chrome are based on the same engine. Firefox is not, so that is good data.
2023年May22日 04:23 • Callihan • 開發者已確認這項錯誤:
I'm having the same problem with Chrome and Edge. Seems to work in Firefox. Table 378234591
Tried the language change, clearing all cache and cookies, and incognito mode. Adbock is disabled.
2 friends in the game and they aren't having any issues. I know 1 of them is using an Ipad.
Tried the language change, clearing all cache and cookies, and incognito mode. Adbock is disabled.
2 friends in the game and they aren't having any issues. I know 1 of them is using an Ipad.
2023年May22日 05:43 • GumbyProf • 開發者已確認這項錯誤:
We're having the same problem in:
boardgamearena.com/2/arknova?table=377709478
One thing I see is that the Game Progression is marked to 100%, so maybe it thinks we're at the end of the game (I don't think we actually are).
boardgamearena.com/2/arknova?table=377709478
One thing I see is that the Game Progression is marked to 100%, so maybe it thinks we're at the end of the game (I don't think we actually are).
2023年May22日 09:41 • vre • 開發者已確認這項錯誤:
Same issue with our table.
i.imgur.com/n55p7Jq.png
The particularity - not sure it matters - is that the game was started in Alpha phase:
boardgamearena.com/2/arknova?table=377685681
i.imgur.com/n55p7Jq.png
The particularity - not sure it matters - is that the game was started in Alpha phase:
boardgamearena.com/2/arknova?table=377685681
2023年May22日 11:33 • Nasher1976 • 開發者已確認這項錯誤:
Same issue - boardgamearena.com/9/arknova?table=379463931
2023年May22日 12:22 • Nasher1976 • 開發者已確認這項錯誤:
I can now get back into my game - please check your games and report back
2023年May22日 12:24 • Tisaac • 錯誤已修復:
We found the source of the issue, but we have no idea why it's breaking Chrome.
The issue is with the translation of Hypnosis description.
We changed the description so all the tables should be fixed but we should wait until tomorrow to see if new translation of this new description will make the game broken or not.
The issue is with the translation of Hypnosis description.
We changed the description so all the tables should be fixed but we should wait until tomorrow to see if new translation of this new description will make the game broken or not.
2023年May22日 22:53 • GTSchemer • 錯誤已修復:
After further research, we have deployed a more robust fix which should prevent the issue affecting Chrome and Edge.
If you changed your language to English, you can try changing it back now.
If you changed your language to English, you can try changing it back now.
2025年Feb28日 06:43 • fredz_spirre • 錯誤已修復:
Same for me an Ark Nova game in progress does not load. Another game my friend whose turn it is can't enter game.
為本案件添加內容
任何可能重現這項錯誤或了解你的建議之相關資訊，都請在此填寫:
- 其他同樣狀況的桌號／步數
- 按 F5 是否解決了這個問題？
- 問題是否發生了好幾次？每次都發生？時好時壞？
- 如果您有此錯誤的螢幕截圖（這是個好習慣），您可以使用您選擇的圖片託管服務（例如snipboard.io）上傳它，然後將連結複製/貼上到這裡。
更改案件狀態為：
bug?id=88835
