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#88862: "Mobile safari stops working and won't reload to playable state"

infoneeded: 開發者需要更多資訊以重現這項錯誤

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#	Status	Votes	Game	Type	Title	Last update

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2023年May18日 19:42 • bumpusth • 開發者尚未重現這項錯誤:

Mobile play stopped, reload didnt work. Safari.

CONSTANTLY an issue. Please fix before you let people's reputation be harmed by these bugs

2023年May18日 19:45 • GTSchemer • 開發者需要更多資訊以重現這項錯誤:

Over 55,000 games of Ark Nova were played before your report -- I realize it is frustrating, but this is an extremely rare case.

We need information to be able to help:

1. What move # did this occur? I see you are still making moves in the game.

2. What web browser version do you have? (Safari 16.4? Another version?)

3. Did you take a screenshot?

2023年May18日 20:22 • Tisaac • 開發者需要更多資訊以重現這項錯誤:

Also, you agreed to play the game in BETA, that's part of the possible thing you might encounter.

2023年May19日 23:09 • bumpusth • 開發者需要更多資訊以重現這項錯誤:

As long as people's reputation's aren't hurt by the game crashing, it's not a problem. If you are then please create some system that doesn't ding us for beta testing it.

Screenshot, no. Most of the people I know who have tried it on mobile devices have had issues. I can't get Ark Nova to work on mobile Firefox for iOS. Chrome for Androids and Safari for iOs, and both platforms seem to require most of us to reload in every game.

16.4.1a

I made moves by moving to a desktop. About 218-226 seems to correspond to it

2023年May20日 00:01 • GTSchemer • 開發者需要更多資訊以重現這項錯誤:

Chrome for Android has worked fine for everyone we know who has tried it. I just tested it again today, both on Android and Windows. No issue.

A developer just verified iPhone Safari today.

It is definitely isolated, there were 50,000 games played including mobile in alpha alone, without this happening once.

As Tisaac mentions, BGA warns you that beta games are beta, and it is best to avoid them if you are concerned about karma. If you are concerned, the Training Mode still exists in beta, and can be used.

2023年May20日 05:44 • GTSchemer • 開發者需要更多資訊以重現這項錯誤:

Update: We had someone test with Safari 16.4.1a mobile today and Ark Nova worked without problems.

@bumpusth do you have any sort of ad blocker, or firewall on your phone by any chance?

2023年May22日 21:07 • Tisaac • 開發者需要更多資訊以重現這項錯誤:

Please provide more information. It's clearly linked to your device/browser since you seems to be the only one reporting this.

2023年May23日 15:44 • GTSchemer • 開發者需要更多資訊以重現這項錯誤:

We have seen a few more reports of Safari not loading.

One user tested with Safari 16.4.1a and said it loaded fine. Another user tested with Safari 16.4.1a and said it does not load at all.

This leads me to believe that:

* The model of the iPhone itself may be an issue.
* Or, the user's chosen language may be an issue.
* Or, the game state (cards in hands, player options) may be an issue.

For anyone who cannot load with Safari, if you have access to desktop, can you please load your game on Firefox and take a screenshot?

2023年May23日 20:03 • All the bacon • 開發者需要更多資訊以重現這項錯誤:

So I’ve lost 30 rep points because of these bugs.

Refresh: not working
Browser restart: not working.

I’ve had this happening 4 times so far.

Chrome can’t open the games either. Will try to have a game with it, if someone will let me.

Will try to take post snapshots

2023年May27日 20:23 • xxdahlia • 開發者需要更多資訊以重現這項錯誤:

Had the same bug appear on mobile safari twice while using the snatch action during game no #381346342

First time reopening the browser fixed it, second time nothing did, and chrome also opened the game in the same bugged state until my time ran out. The screenshot is from chrome, but it looked the same on safari. imgur.com/a/8p31EqH

Have had issues with the game freezing in maybe 3 games before, but reloading always fixed it.

2023年May27日 23:14 • GTSchemer • 開發者需要更多資訊以重現這項錯誤:

@xxdahlia do you know what version of iOS you have, and what version of Safari?

2023年May28日 13:20 • Yrael • 開發者需要更多資訊以重現這項錯誤:

boardgamearena.com/3/arknova?table=377833074

game is stuck, it’s usually Sponsor when you have a large hand, or Draw cards actions again with a large hand.

i can log onto a desktop, take the turn and things return to normal afterwards

2023年May28日 13:21 • Yrael • 開發者需要更多資訊以重現這項錯誤:

iphone 13 Ios 16.4.1 (a)
I also tried via the mozilla app and it’s still stalls

2023年May28日 14:21 • Tisaac • 開發者需要更多資訊以重現這項錯誤:

Ok might be the grayscale filter then, safari/ios is really a pity on that topic

2023年Jun1日 21:19 • Tisaac • 錯誤已修復:

Should be better hopefully.

2023年Jun8日 20:01 • JasonS747 • 錯誤已修復:

Nothing works for me on Safari; Chrome works normally

2023年Jun8日 21:16 • GTSchemer • 錯誤已修復:

@JasonS747 can you please elaborate "nothing works"? You don't see the BGA website? Or you can't load an Ark Nova game because you see a white screen?

Can you take a screenshot?

What version of iOS and Safari?

2023年Jun9日 22:42 • JasonS747 • 錯誤已修復:

BGA doesn’t work at all on my iPhone Safari. It will not load; stays frozen trying to get to the home page. It now Only works on Chrome, luckily. This is new since June 8.

2023年Jun9日 23:17 • GTSchemer • 開發者需要更多資訊以重現這項錯誤:

@JasonS747 I understand, but which iPhone? Which version of Safari?

2023年Jun9日 23:18 • All the bacon • 開發者需要更多資訊以重現這項錯誤:

The bug seemed fixed now btw. Last update seems to be the One

2023年Jun9日 23:39 • bumpusth • 開發者需要更多資訊以重現這項錯誤:

It still fails in Firefox on iOS

2023年Jun11日 10:48 • JasonS747 • 開發者需要更多資訊以重現這項錯誤:

Safari on the iPhone doesn’t have a version, that I know of. The phone up to date. The iPhone is 11 Pro Max.
It is still not working for me.

2024年May2日 14:56 • Leads • 開發者需要更多資訊以重現這項錯誤:

Android phone user. If I accidentally leave and come back in during the Arc Nova game, I can't access the game. This situation forced me to get a penalty twice.

2025年Jan17日 19:18 • ElRomerica • 開發者需要更多資訊以重現這項錯誤:

2025年Apr18日 14:11 • Leon25 • 開發者需要更多資訊以重現這項錯誤:

i cant pass

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#88862: "Mobile safari stops working and won't reload to playable state"

這是關於哪方面的案件？

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