#91744: "Störung"
這是關於哪方面的案件？
發生什麼事? 請從下方選擇
發生什麼事? 請從下方選擇
請檢查是否已有同課題案件
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
細節描述
-
• 如果可以的話，請轉貼螢幕顯示的錯誤訊息。
constantly during the game
-
• 請說明你當時想做什麼，你做了什麼，然後發生了什麼事
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
• 你的瀏覽器是什麼？
Google Chrome v114
-
• 請轉貼未翻譯的英文字句。 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
constantly during the game
-
• 這些文字存在於 翻譯系統 中嗎？若為真，其是否已被翻譯超過 24 小時？
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
• 你的瀏覽器是什麼？
Google Chrome v114
-
• 請簡明精確地解釋你的建議，以便讓人一目了然。
constantly during the game
• 你的瀏覽器是什麼？
Google Chrome v114
-
• 當你不能動作時，螢幕上顯示什麼？（螢幕全黑？部份遊戲介面？錯誤訊息？）
constantly during the game
• 你的瀏覽器是什麼？
Google Chrome v114
-
• 遊戲規則的哪部分在 BGA 版本有所錯漏？
constantly during the game
-
• 這項違反規則之處可否在遊戲重播中看到？若可以是在哪步？（重播時左上角資訊）
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
• 你的瀏覽器是什麼？
Google Chrome v114
-
• 你當時想採取哪個遊戲行動？
constantly during the game
-
• 你想觸發這個遊戲行動時做了什麼？
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
-
• 當你試著這麼做時發生了什麼（錯誤訊息、遊戲狀態條訊息...）？
• 你的瀏覽器是什麼？
Google Chrome v114
-
• 問題發生在遊戲的哪一步？（目前遊戲指示是什麼）
constantly during the game
-
• 當你試著進行遊戲動作時發生了什麼（錯誤訊息、遊戲狀態條訊息...）？
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
• 你的瀏覽器是什麼？
Google Chrome v114
-
• 請描述顯示問題。 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
constantly during the game
• 你的瀏覽器是什麼？
Google Chrome v114
-
• 請轉貼未翻譯的英文字句。 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
constantly during the game
-
• 這些文字存在於 翻譯系統 中嗎？若為真，其是否已被翻譯超過 24 小時？
Scopa #389929268
Hello,
I received a penalty for this game that was not caused by me.
There were constant error messages such as...""You don't have the card in your hand...interrupted connection to the server.. and some others""
There was an uninterrupted internet connection.
It's annoying that you will probably be penalized for server problems at BGA.
I ask for examination. THANKS
• 你的瀏覽器是什麼？
Google Chrome v114
-
• 請簡明精確地解釋你的建議，以便讓人一目了然。
constantly during the game
• 你的瀏覽器是什麼？
Google Chrome v114
案件沿革
new error messages appeared
The problem with this kind of issue is that they're temporary and may be linked to many different things (BGA's servers, internet connection between the server and you, your internet connection, ...)
In any case, I have looked at the various elements I have access to:
- The game history does show a penalty for not playing fast enough
- I do not have access to the history of notifications that were received and/or error messages
- I see in the logs there were some cases with "BGA main website do not respond", but not for your game
- I don't see any outage / server-wide problem with BGA today
Therefore, it would require a BGA administrator to look into more details about this.
BGA recommends using their troubleshooting tool first: boardgamearena.com/troubleshoot
This may reveal some problem, or maybe not.
Sorry I can't help more!
Regards,
PiratJack
Your bug has probably been fixed already, or was linked to a temporary failure of BGA service.
In any case, when filling a bug report, make sure to have an explicit title linked to the incident (ex: with error message), so other players can recognize it and vote for it.
the problem happens in my last 3 or 4 attempts to play, by mobile and by pc. I use Chrome in both devices.
ibb.co/rwdMSHF
為本案件添加內容
- 其他同樣狀況的桌號／步數
- 按 F5 是否解決了這個問題？
- 問題是否發生了好幾次？每次都發生？時好時壞？
- 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
