#9352: "If you have camera or mic enabled and do not accept a video chat, your moves are blocked."
這是關於哪方面的案件?
發生什麼事? 請從下方選擇
發生什麼事? 請從下方選擇
請檢查是否已有同課題案件
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細節描述
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• 如果可以的話,請轉貼螢幕顯示的錯誤訊息。
Place a piece on the board
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• 請說明你當時想做什麼,你做了什麼,然後發生了什麼事
Click on piece and location
• 你的瀏覽器是什麼?
Google Chrome v63
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• 請簡明精確地解釋你的建議,以便讓人一目了然。
Place a piece on the board
• 你的瀏覽器是什麼?
Google Chrome v63
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• 當你不能動作時,螢幕上顯示什麼?(螢幕全黑?部份遊戲介面?錯誤訊息?)
Place a piece on the board
• 你的瀏覽器是什麼?
Google Chrome v63
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• 遊戲規則的哪部分在 BGA 版本有所錯漏?
Place a piece on the board
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• 這項違反規則之處可否在遊戲重播中看到?若可以是在哪步?(重播時左上角資訊)
Click on piece and location
• 你的瀏覽器是什麼?
Google Chrome v63
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• 你當時想採取哪個遊戲行動?
Place a piece on the board
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• 你想觸發這個遊戲行動時做了什麼?
Click on piece and location
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• 當你試著這麼做時發生了什麼(錯誤訊息、遊戲狀態條訊息...)?
"Please wait, an action is already in progress"
• 你的瀏覽器是什麼?
Google Chrome v63
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• 問題發生在遊戲的哪一步?(目前遊戲指示是什麼)
Place a piece on the board
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• 當你試著進行遊戲動作時發生了什麼(錯誤訊息、遊戲狀態條訊息...)?
Click on piece and location
• 你的瀏覽器是什麼?
Google Chrome v63
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• 請描述顯示問題。 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
Place a piece on the board
• 你的瀏覽器是什麼?
Google Chrome v63
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• 請簡明精確地解釋你的建議,以便讓人一目了然。
Place a piece on the board
• 你的瀏覽器是什麼?
Google Chrome v63
案件沿革
This error only occurs when the site settings allow access to the camera or microphone.
If they are both blocked, then there is no error.
Mine specifically allow the microphone, but not the camera.
When I open the table, a prompt asks, "Do you want to join the call?", I choose "Cancel".
After the dialogue closes, I see a message saying, "Move recorded, waiting for update..."
Refreshing the screen multiple times does not clear the message from the screen.
When I try to place one of my pieces, I get the error message "Please wait, an action is already in progress".
I tried refreshing the screen again, but the move was still not updated.
Finally, I tried switching to my computer.
The move that I was trying to make still had not been recorded.
But, I was able to move the piece on my computer.
I noticed that the initial dialogue on my computer was different from the dialogue on my phone, because of security settings. Both the camera and mic on my computer were blocked for this site. By changing the security settings on my phone to match my computer, I was finally able to move my piece.
I was able to make moves on other Kabaleo games using my phone both before and after trying to make a move on this table. The video chat prompts are the only differences that I noticed in the tables.
In a real-time game, users tend to finish the entire game without leaving, but in a turn based game, players tend to leave and return for each turn. So, the fact that the chat dialogue does not cache the player's choice needs to be changed.
So it seems that by clicking the cancel button, the game is assuming that you have clicked on a piece to move.
Probably not specific to Kabaleo, would have been best to report it into 'website'.
Would be interesting to know if this also happens on a desktop browser and not just on the phone when selecting the same options.
I am not a premium user, so I can not reproduce the conditions of the game with the error. That particular game finally ended. I was invited to a video chat, but denied it. You will need 2 accounts with at least one premium account to reproduce the error.
Now, how video chat is supposed to work during turn based games is not an "edge" case. Most likely, the player opening the video chat wanted to chat with another player while they were both on at the same time. It is unlikely that they wished to maintain an open chat for the entire 2 weeks that the game lasted. And as a secondary consequence, it annoys any players who decide not to accept the chat on each turn for the remainder of the game.
- If someone starts a live chat session (voluntarily or by mistake) then cancels it, the other players coming to play turn based are not prompted to join. So in your case, it means that the player started the session, and didn't cancel it (which is allowed, it means that if at some point he plays and someone else is available at the same time to play and they view the game together, they'll get into a live chat).
- I checked with Chrome on the desktop while blocking the camera and authorizing the microphone, and it works. I didn't get prompted every time for joining the chat (the decision to join or not is correctly taken into account and memorized), and I was able to join it only with audio.
- I also checked it with Chrome on my Android phone, and it works the same.
So as far as I can check it, I see nothing wrong with the functionnality.
I joined a table with three other people on my friends list (hosted by a friend).
The host started the voice chat.
All other players accepted.
I hit "cancel" to not take the call, as I was currently on another call in the same browser in another tab.
When I tried to take a move it flashed a red error message at the top of the browser, something like "Another action is already in progress."
We couldn't resolve so we just had to restart the game and not host a voice chat.
Unfortunately this then blocks the action of anyone who declined to join voice chat.
Warning notice
Sorry, Board Game Arena failed to get access to your local camera/microphone...
If you denied authorisation by mistake, please refresh the page to start over. If that fails, you should check your browser permissions in your browser's local configuration.
Otherwise, please check that your camera/microphone is correctly plugged in, and that you are using a WebRTC capable browser: iswebrtcreadyyet.com/
為本案件添加內容
- 其他同樣狀況的桌號/步數
- 按 F5 是否解決了這個問題?
- 問題是否發生了好幾次?每次都發生?時好時壞?
- 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。
