所有案件
Canosa 的案件
#77670: "Canosa not loading on mobile app"
這是關於哪方面的案件?
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在某個時間點,我無法讀取遊戲介面
細節描述
• 當你不能動作時,螢幕上顯示什麼?(螢幕全黑?部份遊戲介面?錯誤訊息?)
The loading screen for Canosa would appear, and then black out causing the homescreen app to freeze. No other games were affected.• 你的瀏覽器是什麼?
Homescreen App on iOS 16.1.2
案件沿革
2022年12月16日 15:38 •
junibegood • 開發者需要更多資訊以重現這項錯誤:
2022年12月17日 12:53 • Thanks for your report.
I don't own any Apple device, so I'm not able to reproduce the issue, fixing it might be difficult, unfortunately.
I believe "Homescreen App" is the app you use to launch other apps (including your browser), but not the browser itself. If I'm right, your actual browser is probably Safari, which is the default browser on Apple products.
Safari is known to cause issues with Canosa that don't exist on other browsers (see this one for example : boardgamearena.com/bug?id=67854), and to be quite problematic with some recent web features in general. Any chance you can install Chrome of Firefox and give it a try ?
I don't own any Apple device, so I'm not able to reproduce the issue, fixing it might be difficult, unfortunately.
I believe "Homescreen App" is the app you use to launch other apps (including your browser), but not the browser itself. If I'm right, your actual browser is probably Safari, which is the default browser on Apple products.
Safari is known to cause issues with Canosa that don't exist on other browsers (see this one for example : boardgamearena.com/bug?id=67854), and to be quite problematic with some recent web features in general. Any chance you can install Chrome of Firefox and give it a try ?
juliagulia915 • 開發者需要更多資訊以重現這項錯誤:
2023年 2月16日 9:41 •
2023年 2月16日 9:42 • Same issue on iOS 16.3 Chrome browser. Game takes a while to load, then displays black screen. Or sometimes shows the board briefly before turning black. No other games affected.
junibegood • 開發者已確認這項錯誤:
2023年 3月19日 17:35 •
2023年10月 8日 20:13 • I was able to try the game on a friend's iPhone 12, with Safari.
The loading screen showed, then went black (not entirely, it looked like a semi-transparent black layer was applied upon it). The progress bar never filled and the game never loaded.
This happened twice, and at the third attempt, the game loaded and could be played normally. Beyond that, the game could also be quit and reloaded normally, the issue never appeared again.
This is similar (but yet clearly different) from what you both experienced. I believe one file (at least) is giving iOS trouble. Once it's loaded once and put in cache, everything is fine.
My guess is on the images, because I didn't see any kind of program error and because I'm using webp image format, which is cool because it's very lightweight, but was created by Google. It wouldn't be a big surprise if Apple didn't put much effort into supporting it...
I'll see if I can find more info about this.
The loading screen showed, then went black (not entirely, it looked like a semi-transparent black layer was applied upon it). The progress bar never filled and the game never loaded.
This happened twice, and at the third attempt, the game loaded and could be played normally. Beyond that, the game could also be quit and reloaded normally, the issue never appeared again.
This is similar (but yet clearly different) from what you both experienced. I believe one file (at least) is giving iOS trouble. Once it's loaded once and put in cache, everything is fine.
My guess is on the images, because I didn't see any kind of program error and because I'm using webp image format, which is cool because it's very lightweight, but was created by Google. It wouldn't be a big surprise if Apple didn't put much effort into supporting it...
I'll see if I can find more info about this.
為本案件添加內容
任何可能重現這項錯誤或了解你的建議之相關資訊,都請在此填寫:
- 其他同樣狀況的桌號/步數
- 按 F5 是否解決了這個問題?
- 問題是否發生了好幾次?每次都發生?時好時壞?
- 建議將此錯誤的螢幕截圖上傳到 Imgur.com 並轉貼連結。